The Future of Agency Relationships: Is it Time to Rethink Your Agency's Role?

In the latest issue of Marketing News, Josh Bernoff (VP, Forrester Research and coauthor of Groundswell: Winning in a World Transformed by Social Technologies) asks the question—Is Your Agency Relationship Past Its Expiration Date? He says it’s time for marketers to rethink your agency’s role, and then rethink your own.