Hawaiian heads Airline Quality Rating

Hawaiian Airlines wasn't included on the annual Airline Quality Rating last year, but it knew how to make a comeback. Hawaiian heads this year's list of 17 airlines, supplanting last year's No. 1, AirTran Airways. Hawaiian was also No. 1 on the 2007 list, the first time it was listed, but disappeared last year. The biggest drops, three spaces, were recorded by Southwest Airlines, from third to...