accountYesterday was a real “fun” day. When I arrived at the San Francisco airport at noon for my 1:40 flight, I was informed that the flight was delayed until 7:30 PM. After a few seconds it sunk in — I wasn’t going to make it home last night.
Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
Reactions to American Airlines Fails In Service Recovery
Join Business Exchange
to access the most relevant content for you, filtered by like-minded business professionals. Learn more
account