Jason Snell on the Process of Getting Macworld’s ‘iPhone Superguide’ E-Book Into the App Store

Jason Snell: He also said something that really irked me. He suggested — again, perfectly politely — that if we had a problem with our app rejection, we should just reply to the rejection, because app reviewers pay attention and respond to complaints. I had to explain to him that we had entered into a back-and-forth with our reviewer. It just hadn’t helped — it was like talking to a brick wall....