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BUSINESS PROCESS OUTSOURCING (BPO)
Business process outsourcing (BPO) refers to when a corporation hires another company to handle its business activities. BPO does not refer to IT outsourcing, but rather outsourcing regular business processes, including accounting, payroll, human resources, call center operations, and customer service activity. This topic covers the latest news on business process outsourcing.
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The latest survey conducted by the analyst firm, Forrester Research, gave the Indian IT service providers some real...
Two recent studies show just how the Philippine outsourcing industry is not only surviving but is also prospering – at...
Magdalena Szarafin has been regularly enriching the BPOVoice members through her insightful blogs and discussions.
Your people are your greatest strength - but no organization can sit back after hiring and expect its staff to grow and...
For quite some time, the leading private sector BPO players have been attempting to develop a footprint in UK local...
Q&A: Helen Dickens, Senior Manager, EMEA HR Services, Symantec; The Financial Crisis And Global Economic Downturn -...
The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009...
This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model...
Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared...
Instead of establishing a forum to enable Americans to learn from the full scope and contributors to nearshoring and...
With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over?...
In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an...
With the current rate of growth in the BPO industry and an increasing demand for better security and compliance, BPO...
Improve the 'upside' to your outsourcing arrangement and minimize the 'downside' risks...
This article discusses the impact of recently passed HR 3962(Affordable Health Care for America Act) on the outsourcing...
What a gradually improving global economic climate means for organizations the world over...
Organizations that have well developed Shared Services operations are in a unique position to realise accelerated...
Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in...
Imitation is the greatest form of flattery and India should take pride on the fact that other nations tend to copy...
Turbulent Markets: Preparing your SSO for recovery
As much of the western world is reeling from the first great economic crisis of the 21st century, the Philippines is...
Continuing our series on cloud computing...does it have the potential to transform outsourcing?...read more
Check out the experts' advice on what your firm should be doing as the economy improves...
With the landing of two undersea cables in East Africa in 2009, the region will have the international broadband...
Top Sources: Business Process Outsourcing (BPO)
- ssonetwork.com
- bpovoice.com
- bpovoice.com
- image.exct.net
- Agents Online Real Estate Forums New Posts
- outsourceportfolio.com
- BusinessWeek
- livingstondaily.com
- Economictimes
- itworld.com
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