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BUSINESS PROCESS OUTSOURCING (BPO)

Business process outsourcing (BPO) refers to when a corporation hires another company to handle its business activities. BPO does not refer to IT outsourcing, but rather outsourcing regular business processes, including accounting, payroll, human resources, call center operations, and customer service activity. This topic covers the latest news on business process outsourcing.

Business Process Outsourcing (BPO) is part of Business Exchange, suggested by mahendra dash. This topic contains 2,027 news and 640 blog items. Read updated news, blogs, and resources about Business Process Outsourcing (BPO). Find user-submitted articles and reactions on Business Process Outsourcing (BPO) from like-minded professionals.

Most Active

The most active stories in this topic based on user activity.

Still a Long Way to Go, Stay in the Business with Telemarketing Call C...more

Marketing requires company to cash out but not all marketing strategies are expensive. There are those that are...

The face of Proxima: an overview of our new creative elementsmore

Week two into our transition to our new brand at Proxima, we continue to hear positive feedback and comments.

Adopting modern procurement strategies is key to supply chain risk man...more

How to Quantify a Shared Services Opportunitymore

Armstrong World Industries on how detailed evaluations led to a Global Business Services Model...

Transforming finance - there is no turning back from shared services a...more

On-going challenges in finance transformation through shared services and outsourcing remain, but there are significant...

The science of influencing factors and results in P2P: the true making...more

Find out in this webinar how shared services operations that apply certain practices are ahead of the curve when it...

The Dangers Of Incorrect Outsourcing In Telemarketingmore

Proxima: the rationale behind our new brandmore

Following on from our recent rebrand announcement, I thought I would take some time to explain the rationale behind the...

NI Department of Health chooses Axon to implement shared servicesmore

The Department of Health, Social Services and Public Safety in Northern Ireland has selected Axon Solutions to create...

Why Customer Service Support is Indispensable...more

Almost all firms which depend on customer calls would certainly agree that live answering service could greatly...

Are Indian call centres losing money to their Philippines counterparts...more

The global competition on business process outsourcing is like never before. It is intense, fierce and even the...

Change in the procurement services sector as buyingTeam becomes Proxim...more

buyingTeam, Europe’s leading provider of end-to-end procurement services, announces today that it is to transition to a...

buyingTeam to become Proximamore

buyingTeam, Europe's leading provider of end-to-end procurement services, announces today that it is to transition to a...

Third Law Sourcing Selects WellStar Health System for Pro Bono Strateg...more

DULUTH, Ga., Jan. 19, 2012 (SEND2PRESS NEWSWIRE) -- Third Law Sourcing has chosen WellStar Health System as its 2012...

The Top 5 Tips for Effective Appointment Settingmore

Appointment setting is an essential aspect in the sales process. Choosing and using the best methods will definitely...

Presentation: How to create and communicate a menu of service provisio...more

In this presentation Matt Twilley from VODAFONE shows how to be crystal clear of your capabilities, ideas to engage...

Outsourcing Promotes your Business in Global Competitionmore

Penetrating the global market is a hard and tricky endeavor. In order to compete globally, companies need the best...

Costs AND Cash: A New Directive for Today’s CFOmore

Deloitte has just released the findings from their latest CFO Survey. Not surprisingly the results were pessimistic to...

Nearshore’s Biggest Challenges in a ‘Crucial’ Yearmore

By Patrick Haller With 2012 in full-swing, a critical look at what lies ahead for Nearshoring  is in order.

Mid Level BPO Companies from Hyderabad & Bangalore Might Fly to Ph...more

Indian BPO industry is under threat. This time a serious one. Philippines is emerging as a major threat and could del a...

How to provide a quick return on investment in automation technologymore

John Dickens discusses the key automation tools NEC has implemented recently to automate their accounts payable...

Trends and Challenges for the outsourcing industry in 2012more

Off late outsourcing has become a topic of discussion for almost every professional. People are discussing the pattern...

Why 2012 could be a tough year for the BPO Service providers?more

Simply because the service buyers are not getting paid on time :( Capegeminiconcluded the same in its latest research...

What Outsourcing Companies expect from 2012?more

Outsourcing is one of the fiercely debated topics towards the end of 2011. A lot has been said about it as Presidential...

Keep jobs at home instead of outsourcing them overseas - Obamamore

In his weekly radio and video address, Obama previewed an event he will hold next week with business executives to...

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