accountWhilst we agree that there is significant growth globally in BPO, the predictions by Gartner are conservative based on other market statistics. According to Dataquest the top 20 Indian BPO provider growth is estimated at circa 25%, and the Indian domestic markets is expected to grow at 23%, and our three key predictions for BPO are:
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Reactions to BPO market growth – Gartner & Proservartner outlook « Proservartner – Partners in Excellence
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