Time Warner Cable Swamped Due to New Modem Fee - Customers Reporting Support Delays, 3-Day Install Headaches

Last week I noted how Time Warner Cable has joined a growing list of companies who are charging cable broadband customers an additional fee to rent their cable modem. That's usually not a good value proposition given the relatively low cost of buying a modem versus Time Warner Cable's $4 fee. Unfortunately, people who have decided to buy their own modem aren't having a good time as Time Warner...