Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more

Register using your

CALL CENTER OPTIMIZATION back to topic

Interactive Voice Response (IVR) Design and the Call Center: A Travelocity Story

Learn why communication between the call center and the keepers of the Interactive Voice Response is imperative.

customermanagementiq.com. Added by Blake Landau on October 8, 2009

report

save

This article has:

Reactions to Interactive Voice Response (IVR) Design and the Call Center: A Travelocity Story

Date

Type Channel Author

Search Cancel