CALL CENTER OPTIMIZATION

KUALA LUMPUR, Malaysia -- A new AIDS threat is rising in India's numerous call centers, where young staff are...

NEW YORK - What's the fastest-growing fixed-line phone company in the United States?It's not Verizon Communications Inc.

role for in solving nonmarket problems, such as access to HIV medicines, Sachs writes, in a section on CSR (corporate...

Payment Vision(R) is a payment gateway that concentrates payments captured at various windows such as IVR, Internet and...

to entertainment content--and can be delivered via any medium, including the desktop, mobile devices, the TV set-top...

to do business with Verizon on the whole much more easily." The self-service portal represents and improvement...

interview Monday. Out of the near-hires trained by TESDA last year, more than 60 percent were absorbed by call centers.

Currently serving over 1.4 million members, SECU provides services through more than 215 branch offices, 975 ATMs, two...

The Ethisphere Institute named SCA, a global leader in personal hygiene products, to Ethisphere's 2008 'World's Most...

recruiting, learning, payroll administration, call center support and related information technology systems services...

fruit and is a produce industry leader in nutrition education and research. For more information on the company's CSR...

Japan, IA Global is 100% owner of Global Hotline, Inc., a Business Process Outsourcing organization, operating several...

4-5 year generations of the three leading game consoles/remote controls. McEuen adds, 'The big Bluetooth IC vendors -...

flag ship publication, Customer Interaction Solutions. Since 1982, Customer Interaction Solutions has been the leading...

toward outsourcing because of the emergence--and the appeal--of offerings from many rapidly developing nations.

securely transferred from the customer's bank to the retailer's bank. Consumers can shop online, by catalog or through...