E-mail: Reports of My Demise are Premature

It is both premature and foolhardy to proclaim that e-mail’s reign as “king of communications” is over as a recent Wall Street Journal article trumpets.

Not that e-mail is the best communications medium for everything; indeed we know very well it isn’t.

Instead, e-mail has, in the past 15 years in particular, become that path of least resistance for almost everything that...