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CUSTOMER RELATIONSHIP MANAGEMENT

Customer relationship management (CRM) is the practice of intelligently finding, marketing to, selling to, and servicing customers. CRM technology is used to manage relationships with customers and stakeholders.

Customer Relationship Management is part of Business Exchange, suggested by John A. Byrne. This topic contains 2,255 news and 993 blog items. Read updated news, blogs, and resources about Customer Relationship Management. Find user-submitted articles and reactions on Customer Relationship Management from like-minded professionals.

Blogs

Recent blog posts on this topic.

In it until everyone crosses the finish linemore

In my various engagements as a freelance writer and marketing communications consultant, I often find myself working...

On Planting Seedsmore

It’s a universal truth that you never reap what you haven’t sown. You have to plant seeds. But you cannot fail to...

InvisibleCRM Partners with SAP on Enhanced Integration and Interfacesmore

Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using...

Veeva Systems Announces New Mobile CRM and CLM Solution for Windows 8more

New pharmaceutical industry solytions are optimized for Windows 8's touch-screen interface.

Insightly Brings CRM, Project Management to Android Devicesmore

Free application for small businesses extends mobile connectivity to Android tablets and smartphones.

EPM Live Releases Salesforce Appmore

The new app integrates workflow capabilities into Salesforce.com's CRM system.

Worldwide Customer Relationship Management Software Market Grew 12.5 P...more

You're Fired: Telling a Client to Hit The Roadmore

Sometimes, its best if you end the relationship on your terms. Learn how to do so without a negative reaction.

Zurmo Adds Functionality to Its Open-Source CRMmore

Advanced reporting, workflow, marketing automation, and mobile access are added to version 1.5.

Salesforce.com Unifies Social Acquisitionsmore

Launch of Social.com app weds social listening and CRM contact data.

PowerObjects Releases PowerMap for Microsoft Dynamics CRMmore

PowerMap gives users a visual representation of addresses associated with any Dynamics CRM record.

Understand the BI Maturity Model to Improve Your CRM Implementationmore

A four-stage approach to help you deliver on your customers' requirements.

Coalesce Releases New Mobile CRM Appmore

The app adds efficient routing and combined PDF attachment features.

SugarCRM Looks to Tackle CRM Usage Hurdlesmore

Planned summer launch of Sugar 7 emphasizes user, customer engagement.

Blackbaud Releases New Blackbaud CRM Versionmore

The new release features mobile, social, and Web enhancements.

NextPrinciples Partners with SugarCRMmore

The deal enables companies to manage interactions across social media and integrate those records into their CRM system.

Intelligent Receivables Management Can Improve Customer Relationshipsmore

Look at collection interactions as an opportunity.

Culture Plays a Key Role in Customer Relationshipsmore

Enterprises that align internally are the ones primed for success.

Evolving Social CRM to Become CRM?Againmore

Move your CRM implementation to the next generation.

Zoho Fortifies Zoho CRMmore

BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.

Seth's Blog: Us vs. usmore

Who would cheat at the church social? Hey, I know we were supposed to bring handmade food, but I bought some cheap...

Microsoft Wants to Take CRM Everywheremore

The company's stated goal is to support business users wherever they are and on whatever devices they're using.

Alcatel-Lucent Pairs with Altitude Software for CRM Solutionmore

OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.

Microsoft Dynamics CRM Gets Mobile, Socialmore

Company highlights innovations to help businesses unite their organizations, connect with their customers and get the...

Win Over Your Customers with Smart CRM Movesmore

Use the right tools to boost brand loyalty.

Top Sources: Customer Relationship Management

  • SAP Developer Network SAP Weblogs
  • vtiger
  • insightsandingenuity.com
  • ventanaresearch.com
  • ASP.NET Weblogs
  • blog.winningworkplaces.org
  • thesalesblog.com
  • wilsonellisconsulting.com
  • SugarCRM Forums
  • sta.rtup.biz

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