In my various engagements as a freelance writer and marketing communications consultant, I often find myself working...
CUSTOMER RELATIONSHIP MANAGEMENT
Customer relationship management (CRM) is the practice of intelligently finding, marketing to, selling to, and servicing customers. CRM technology is used to manage relationships with customers and stakeholders.
Customer Relationship Management is part of Business Exchange, suggested by John A. Byrne. This topic contains 2,255 news and 993 blog items. Read updated news, blogs, and resources about Customer Relationship Management. Find user-submitted articles and reactions on Customer Relationship Management from like-minded professionals.
Recent blog posts on this topic.
It’s a universal truth that you never reap what you haven’t sown. You have to plant seeds. But you cannot fail to...
Through the new OEM agreement, the two companies will increase ease of use and interactions for people on the go using...
New pharmaceutical industry solytions are optimized for Windows 8's touch-screen interface.
Free application for small businesses extends mobile connectivity to Android tablets and smartphones.
The new app integrates workflow capabilities into Salesforce.com's CRM system.
Sometimes, its best if you end the relationship on your terms. Learn how to do so without a negative reaction.
Advanced reporting, workflow, marketing automation, and mobile access are added to version 1.5.
Launch of Social.com app weds social listening and CRM contact data.
PowerMap gives users a visual representation of addresses associated with any Dynamics CRM record.
A four-stage approach to help you deliver on your customers' requirements.
The app adds efficient routing and combined PDF attachment features.
Planned summer launch of Sugar 7 emphasizes user, customer engagement.
The new release features mobile, social, and Web enhancements.
The deal enables companies to manage interactions across social media and integrate those records into their CRM system.
Look at collection interactions as an opportunity.
Enterprises that align internally are the ones primed for success.
BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.
Who would cheat at the church social? Hey, I know we were supposed to bring handmade food, but I bought some cheap...
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
OpenTouch Customer Service is geared toward businesses of all sizes to help manage multichannel interactions.
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the...
Top Sources: Customer Relationship Management
- SAP Developer Network SAP Weblogs
- ASP.NET Weblogs
- SugarCRM Forums
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