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CUSTOMER RELATIONSHIP MANAGEMENT

Customer relationship management (CRM) is the practice of intelligently finding, marketing to, selling to, and servicing customers. CRM technology is used to manage relationships with customers and stakeholders.

Customer Relationship Management is part of Business Exchange, suggested by John A. Byrne. This topic contains 2,257 news and 995 blog items. Read updated news, blogs, and resources about Customer Relationship Management. Find user-submitted articles and reactions on Customer Relationship Management from like-minded professionals.

Blogs

Recent blog posts on this topic.

How to Wow Customers the Adidas Waymore

Wowing customers isn’t as hard as one might think. It doesn’t require over the top service or free everything.

Worldwide CRM Applications Market Forecast to Reach $18.2 Billion in 2...more

How to Get a Profitable Long Term Customermore

If you want a long term business relationship, you have to go through several steps before that relationship becomes a...

CRM Returns $5.60 for Every Dollar Investedmore

Why Hit & Run Customers Cost Money & Hurt Your Compa...more

Before the Internet, five percent or less of the new customers acquired were hit and runners. It wasn’t enough to raise...

CRM in the Cloud: Workbooks Reviewmore

Workbooks is a UK-based providers of web-based CRM and business applications founded in 2007. Learn more about...

Top 5 Mobile CRM Applicationsmore

Mobile CRM is gaining greater amount of importance these days. Which are the most used mobile Customer Relationship...

What are the Top Benefits of Sales Automation?more

The combination of the cloud and CRM systems means businesses do not need to have a team of PhD engineers to...

What If Everything You Believe about Social Media is Wrong?more

What if going viral was the beginning of the end for your company instead of a dream come true? Or, spending hours on...

Why Your Customer Relationship Management Strategy isn’t Workingmore

When customer relationship management (CRM) fails, it increases costs while reducing revenue. Knowing why it is failing...

Getting Personal In Your Small Businessmore

We can easily forget to add a personal touch in our business with technology. Take advantage of being a small business...

Live Chat Software Is Now Integrated with Microsoft Dynamics CRMmore

Parker Software's WhosOn live chat software is now integrated with Microsoft's Dynamics CRM 2011 version.

Five CRM Products for the Small Business Ownermore

CRM market today is filled with many cloud-based systems focused on small businesses. We have compiled a list of our...

Five Ways to Amplify Your CRM Systemmore

Open up a two-way communications channel for customers

The Evolution of Social CRMmore

Early adopters must build trust and community

Market for Social CRM Is on Pace to Surpass $1 Billion in Revenue by Y...more

TeamSupport.com Strengthens Integration with Salesforcemore

The enhanced interface streamlines CRM workflows

Arizona State Upgrades to Talisma CRMmore

The new solution promises better outreach to potential students.

4 Reasons Salesforce.com Disappointsmore

Although Salesforce is a big company, that does not mean their products are perfect. Some businesses have found that it...

CRM-Integrated Marketing Automationmore

5 proven ways to boost ROI

Net Atlantic Expands CRM Integration for StrongMail On-Demandmore

Email senders can now create and track email campaigns with Microsoft Dynamics CRM, Sage CRM and Sage SalesLogix.

TeamSupport.com Integrates with Zoho CRMmore

Popular help desk application is now available to Zoho users.

Do You Know How to Increase Sales Without Spending More Money?more

Do you really know your customers? Philosophically, do we ever REALLY know anyone? Human beings are such complex...

How to (Really) Find What Your Customers Thinkmore

It is extremely important to know what your customers think so that you can meet their needs. Here are some tips to...

How A Phone Call Saved Our Banking Customer Relationship by Barbara Sa...more

Banks and credit unions want organic growth but fail to realize how at risk they are at losing customers or members and...

Top Sources: Customer Relationship Management

  • SAP Developer Network SAP Weblogs
  • vtiger
  • insightsandingenuity.com
  • ventanaresearch.com
  • ASP.NET Weblogs
  • blog.winningworkplaces.org
  • thesalesblog.com
  • wilsonellisconsulting.com
  • SugarCRM Forums
  • sta.rtup.biz

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