accountAs I’ve mentioned in the past, the customer experience management space is ripe for M&A activity. So it wasn’t a big surprise last week when Confirmit announced that it had acquired CustomerSat from MarketTools. For those of you who don’t know these firms, they both provide what I call Customer Insight and Action (CIA) platforms that…
Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
Reactions to Confirmit Buys CustomerSat As CIA Platforms Evolve « Customer Experience Matters
Join Business Exchange
to access the most relevant content for you, filtered by like-minded business professionals. Learn more
account