CUSTOMER RELATIONSHIP MANAGEMENT

THANKS TO THE credit crunch, lenders only have eyes for borrowers with near-perfect credit - and that comes as welcome...

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SAP and RIM have announced a 'co-innovation' partnership which will see all the enterprise-software company's...

Younger workers often pressure their bosses to equip their office desk with Apple computers. (©istockphoto.

PROVE The Business Value Of Your IT Portfolio Forrester Evaluates Four Methods Used To Measure The Business Value Of IT.

LONDON (Thomson Financial) - WPP Group Plc. said its unit Bates 141 has agreed to acquire a majority stake in Evision,...

NEW YORK (CNNMoney.com) -- For years, financial firms made good money making government-guaranteed loans to college...

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It's not your 15-year-old daughter's Internet anymore. On the first full day of the Web 2.0 Expo, that more than...

Earn From 3.04% to 3.35% with AAA rated, GE Capital Corp. Not an offer of securities for sale OptionsHouse: Next...

Earn From 3.04% to 3.35% with AAA rated, GE Capital Corp. Not an offer of securities for sale OptionsHouse: Next...

Worldwide customer relationship management (CRM) software revenue is projected to surpass $8,9-billion in 2008, a 14,2%...

Beginning on May 2, more than 130 million Americans will open their mailboxes to find tax rebate checks, ranging from...

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BOSTON (Thomson Financial) - Shares of CRM Holdings Ltd. plunged to a fresh all-time low Thursday after the...

News that Google (GOOG) and Salesforce.com (CRM) are forging closer ties reignited speculation that the two companies...

Google and Salesforce.com, two of Microsoft’s most conspicuous rivals, are expanding a 10-month-old collaboration in an...

The findings in a recent Aberdeen study on contact center consolidation reveal a harrowing pattern of companies failing...

Bungee Labs' platform-as-a-service model connects CRM to the development of on-demand business applications.

Gartner names the new and the noteworthy in the realm of sales applications for CRM.

Wireless data provider Mobile Data Now hooks CRM up to mobile devices.