accountThis past week was National Customer Service Week. To celebrate, I’ll start by giving kudos again to the leaders in the 2012 Temkin Customer Service Ratings. Publix Hy-Vee Credit unions Chick-fil-A H.E.B Sam’s Club Winn-Dixie ShopRite Aldi Starbucks Giant Eagle JCPenney I also decided to look deeper into our customer service data to examine the relationship…
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