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CUSTOMER SERVICE MARKETING
In today's competitive environment, good customer service can go a long way to helping build a positive marketing message. Customer service marketing discusses the convergence of customer service and marketing.
Customer Service Marketing is part of Business Exchange, suggested by
Pete Blackshaw.
This topic contains
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Reference
Other useful pages, Web sites and tools related to this topic.
Businesses are acutely aware that competition to attract and retain customers has never been fiercer. As a key part of...
Forrester report (free download, one-time registration req.) "The Economic Necessity of Customer Service"
People today conduct more of their business and personal lives on the move, aided by new technologies that enable,...
Top Sources: Customer Service Marketing
- web1.forrester.com
- ventanaresearch.com
- customermanagementiq.com
