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CUSTOMER SERVICE

Few issues can rattle or revive your business like good customer service. In this topic, we'll follow breaking news on providing good customer service, the latest trends in how companies are managing the customer experience, and, of course, the customer service gaffes to which everyone can relate.

Customer Service is part of Business Exchange, suggested by Jena McGregor. This topic contains 3,977 news and 6,194 blog items. Read updated news, blogs, and resources about Customer Service. Find user-submitted articles and reactions on Customer Service from like-minded professionals.

Blogs

Recent blog posts on this topic.

How to Make the Most of a Business Mailing List? | ArticlesBase.commore

Article Here: http://www.articlesbase.com/customer-se...

Maria Palma On Bridging New & Old: Social Media Marketing Seriesmore

My latest guest for Flooring The Consumer's social media marketing series: Bridging New & Old is Maria Palma.

New web-based platform said to improve customer service and lower...more

WIN, a provider of interactive mobile entertainment and information services, today announced the launch of Enterprise...

Cvent Wins 2009 International Customer Service Excellence Awardmore

...solutions, is pleased to announce that it has been recognized for exceptional service at the 2009 International...

Any interest in a Customer Service forum/thread/sticky?more

Everyone ends up at some point having to deal with some pain-in-the-neck problem with company XXX (ok, CitiBank comes...

Recognize your loyal customersmore

by Kevin Stirtz Here is your Daily Dose of Amazing Service: Recognize your loyal customers And here are some additional...

Customer Service Quote for November 23, 2009more

“A little knowledge that acts is worth infinitely more than much knowledge that is idle.” -Kahlil GibranSimilar...

Bluefly Focuses on the Customer Experience Where It Countsmore

...online retailer Bluefly performs using customer experience monitoring...

Horrible Salesman & Rude/Useless Customer Servicemore

After this experience I don't think I will ever make a purchase at Home Depot again. Lowes seems to have much nicer...

The Divine Comedy of Customer Servicemore

Companies seem to go out of their way to put their customers through all sorts of grief.

Effective Navigation is Essential for Website Usability | Customer...more

 Bookmark this on Delicious - Saved by Vsar426 to webdev design navigation css menu - More about this bookmark

Customer Service: Balancing Rights and Responsibilitiesmore

...customer service training workshop at your library. Content focuses on creating effective customer service...

Discover Intended Outcomes to Manage Customer Experience Effectivelymore

My Roommate Stole My Cable Box And Comcast Wants $300 [Roommates]more

Dave is the responsible roommate — the guy who volunteers to handle all the bills and finances for his pals.

2009: The Year We All Got Socialmore

Every year bloggers, analysts, and other experts make predictions about what we'll see in the next year.

New Gatwick Airport owners promise to focus on customer servicemore

Travellers are promised a London Gatwick Airport with a "relentless" focus on customer service.

Customer Service is All About YOU!more

How do you find Google Customer service...?more

Hey guys, Earlier i had an issue with my clients account and i have reported to Google Adwords but they replied very...

Customer Finds Sears' Free Delivery Isn't So Free [Now You Sears, Now ...more

Intrigued by a free delivery deal, Danielle ordered a dishwasher from Sears, but the retailer only reimbursed her $75...

Reach Samsung Executive Customer Servicemore

My Samsung TV of 3 years stopped working today. The TV turns on, but the screen is completely dark.

Call Home Depot CEO Frank Blake [Home Depot]more

This is the phone number for Home Depot Chairman and CEO Frank Blake. Use it if you have a persistent problem with Home...

Data Robotics introduces 5-bay Drobo S, enterprise-ready DroboElitemore

...off due to the possibility of a "bad customer experience." In essence...

E-mail To Priceline Gets Executive Customer Service Attention...more

...forwarded straight to the executive customer service team ... service number, it's 1-866-966-7187.) I had a...

Honest E-mail To Priceline Gets Executive Customer Service Attention.....more

...forwarded straight to the executive customer service team ... I had a much-better-than-expected experience with...

Surprise Charges, Lousy Phone Selection, No Customer Servicemore

...of the phones I wanted, but I could call customer service if I wanted...

Top Sources: Customer Service

  • experiencematters.wordpress.com
  • Consumerist
  • Customer Experience Matters
  • Conversation Starter
  • customers1st.blogspot.com
  • amazingserviceguy.com
  • Gartner: Customer Relationship Management
  • Usability In The News
  • Brazen Careerist
  • My3cents Reviews

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Jobs in this Topic

Medical Sales Account Manager Avery Dennison | Painesville, OH
Posted: Nov 17
International Customer Service Representative Dresser | Avon, MA
Posted: Nov 10
Customer Service Rep Valley Presbyterian Hospital | Van Nuys, CA
Posted: Nov 19
Customer Service Rep Verizon Wireless | Wallingford, CT
Posted: Nov 17
Customer Service Team Lead Reckitt Benckiser | Mechanicsburg, PA
Posted: Nov 14

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