Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
accountCUSTOMER SERVICE
Few issues can rattle or revive your business like good customer service. In this topic, we'll follow breaking news on providing good customer service, the latest trends in how companies are managing the customer experience, and, of course, the customer service gaffes to which everyone can relate.
Customer Service is part of Business Exchange, suggested by
Jena McGregor.
This topic contains
3,789 news
and
5,450 blog
items.
Read updated news, blogs, and resources about Customer Service. Find user-submitted articles and reactions on Customer Service from
like-minded professionals.
Most Active
post a job
Job listings related to this topic.
Customer Service: JOBS
WSI – Washington, DC
market. Responsibilities: * Develop and manage key customer relationships and communications; build customer ... into technical requirements * Understanding and experience using aviation weather products and services *...
Prtm Management Consultants – Waltham, MA
planning Communications/Media: Experience with service providers, Internet/content providers, and ... to non-government health care service companies. Extensive experience in business development, strategy, new service...
Visa – Fort Lauderdale, FL
call and determine the appropriate action to complete the call. * Answer general customer service questions from ... Typically requires a minimum of 2-4 years experience in a customer service environment * Must possess a clear...
Visa.
Posted 4 days ago.
Center Partners – Harrison, ID
Customer Service Agents Location: Coeur d'Alene, ID Center Partners, headquartered in Fort Collins, Colorado, ... provide solutions, you'll succeed in our environment. Center Partners grooms our CUSTOMER SERVICE AGENTS to know...
Center Partners.
Posted 53 days ago.
Big Fish Games – Seattle, WA
customer experience possible.
* Provide unparalleled customer service and enrichment to the digital lifestyles ... in Retail, Technical Support, Help Desk Support, or Customer Service
* Strong typing skills: 60+ WPM with...
Big Fish Games.
Posted 43 days ago.
BNY Mellon – East Syracuse, NY
customer service to clients by delivering a high level of service response and quality that meets department ... procedures. - PC proficiency required. - Previous experience in a client service or support role. - Some...
BNY Mellon.
Posted 13 days ago.
AT&T – Atwater, CA
CUSTOMER SERVICE REP I ATWATER * Location: Atwater, CA CUSTOMER SERVICE REP I - ATWATER - ... holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication...
AT&T.
Posted 6 hours ago.
AT&T – Lafayette, LA
customer contact channels - Responsible for improving customer retention through programs and service provided to ... and outbound collections, activations, customer service, E-services, revenue, fraud, business and...
AT&T.
Posted 9 days ago.
Umass Memorial Health Care – Worcester, MA
Call center experience in a medical-related industry preferred.Call Center experience ... of clinical laboratory with 5 years customer service experience REQUIRED. Medical Terminology REQUIRED. Strong...
UMass Memorial Health Care.
Posted 7 days ago.
WakeMed – Raleigh, NC
Services Analyst II receives and coordinates all incoming customer calls to Information Services. This position ... Licensure/Certification Requirements : Hours of Work : 0800-1630 Weekend Requirements : As Needed Call Requirements : no...
WakeMed.
Posted 10 days ago.
Coca-Cola Enterprises – Tampa, FL
Demonstrates excellent verbal communication by providing customer service to callers Addresses or escalates customer ... years general sales experience required 2 years customer service experience required Call Center experience...
Coca-Cola Enterprises.
Posted 10 days ago.
Life Technologies – Grand Island, NY
to work effectively in a call center environment as well as ... related customer service experience, preferably in a call center environment.
Working Hours:
Ability to rotate...
Life Technologies.
Posted 58 days ago.
Premera Blue Cross – Anchorage, AK
Accountable for phone based customer service in the course of providing first call and/or email resolution, as ... customer service experience 3. Healthcare, benefits, call center, claims processing or Facets experience 4.
Premera Blue Cross.
Posted 11 days ago.
Verizon Wireless – Lewisville, TX
and analytical purposes 2+ years customer service experience Demonstrated proficiency with Crystal reports ... data to executive levels Strong knowledge of Call Center operations as well as Call Center Technologies,...
Verizon Wireless.
Posted 6 hours ago.
Farmers Insurance – Olathe, KS
services. We have the following opportunities available: Customer Service Associates Customer Service Associates ... service and increased coverages. Ensure that all customer communication/contact is clearly documented.
Farmers Insurance.
Posted 4 days ago.
FedEx Office – Spokane, WA
be responsible for providing customer service support and customer care for the entire district. The Customer Service ... Customer Service/Retention Activities (Related to Customer Call Backs) * Maintains and regularly updates customer data...
FedEx Office.
Posted 8 days ago.
Client Development Services – Las Vegas, NV
customer service calls* We are currently seeking Customer Service Specialists to make proactive calls to established ... Minimum of 2 years of work experience in customer service/sales environment or client...
CareerBuilder.
Posted 8 days ago.
AT&T – Davenport, IA
Customer Service Representative 1 Davenport IA * Location: Davenport, IA Customer Service Representative ... holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication...
AT&T.
Posted 7 days ago.
AT&T – Grayson, KY
CUSTOMER SERVICE REP Ashland KY * Location: Grayson, KY CUSTOMER SERVICE REP, Ashland, KY - ... holiday hours. Overtime may be required One year customer service work experience preferred. Excellent communication...
AT&T.
Posted 4 hours ago.
Kforce Finance & Accounting Staffing – Boston, MA
Customer Service Lead will be overseeing a call center that provides exceptional service to customers. Our client ... requirements: * 2-4 years of customer service / call center experience * E-commerce experience is a preferred...
Kforce Finance & Accounting Staffing.
Posted 5 days ago.
FedEx Office – Phoenix, AZ
for providing customer service and sales support and customer care for the entire district. The Customer Service ... Customer Service/Retention Activities (Related to Customer Call Backs) * Maintains and regularly updates customer data...
FedEx Office.
Posted 3 days ago.
Visa – Homestead, FL
Adhere to established customer service procedures and guidelines while providing quality customer service ... activities. Typically requires a minimum of 4-6 years experience in a customer service environment. Must have at...
Visa.
Posted 4 days ago.
Farmers Insurance – Grand Rapids, MI
to customer initiated telephone inquiries by answeringinquiries in an inbound Call Center. Obtains initial ... value-added service and increasedcoverages.Ensure that all customer communication/contact is clearly...
Farmers Insurance.
Posted 26 days ago.
FedEx Office – Plano, TX
Customer Service Dispatcher will be a part of the National Dispatch Center (NDC) team based in Plano, Texas. The ... years experience in customer service, preferably in call center environment; dispatch experience preferred
* Ability...
FedEx Office.
Posted 14 days ago.
Kforce Finance & Accounting Staffing – Warwick, RI
client is seeking an experienced Customer Service Professional to work within their organization for a period of ... years of solid call center experience. * Customer service experience within a manufacturing or distribution company.
Kforce Finance & Accounting Staffing.
Posted 1 day ago.
Most Active Articles in this Topic
Mapping Customer Experience Excellence
A product or service is merely a means to an end. The real deeper value lies in the story attached.
business-strategy-innovation.com. Added on March 19, 2010
Part 1 of the Power Player Panel Series with Blake Landau
Four game changers bring you results proven tools to achieve C-level buy-in for the call center.
customermanagementiq.com. Added on March 19, 2010
X-Raying Your Customer Touch Points: Is Your Call Center In Concert With Customer Demand?
Five fundamentals that will strengthen your company's call center.
customermanagementiq.com. Added on March 19, 2010
Tested Methods for Reducing Absenteeism in the Call Center by Kelly Carson
Tips for Reducing Retention in the Call Center
customermanagementiq.com. Added on March 19, 2010
Tweets on this Topic
#jobs INBOUND CUSTOMER SERVICE REPRESENTATIVES job in Lebanon, IN at Elwood Staffing http://bit.ly/bgE62J #customer #service
German Customer Service Agents - London http://dandyproject.co.uk/job-17-j #hiring #job #jobs #career #careers #employment
French Customer Service Agents - London http://dandyproject.co.uk/job-16-j #hiring #job #jobs #career #careers #employment
Inbound customer service representative at Cogeco Cable (Burlington, ON)
@IanDavidB Using twitter for customer service improvement..I like it!
CUSTOMER SERVICE INDOSAT TIDAK MEMBERIKAN PELAYANAN YANG BAIK. PAYAH!
Pls stop me laughing! uni portal says "Customer Service Excellence, government standard" <--- yeh right! Tho spose the standard is low!
@iamsalif Yes! We are Here Mr.Salif, Taking Banking Customer Service to new medium, Its RakBank, simply better
dear verizon wireless customer service: you are phenominal and i love you, that is all
Engineering: Battery Customer Service Engineer - Seattle, WA Job - SE... http://jobsurl.com/1d2db9
CUSTOMER SERVICE ESTERO: Page Personnel
Importante realtà , leader nel settore della rubinette... http://bit.ly/aa6TAj
Kerja Kosong : HOERBIGER SERVICE ENGINEER & CUSTOMER SERVICE VACANCY http://bit.ly/d9P7EV
kamfret dah, espn nya 'access denied. please call customer service.' kaga bisa nntn deh
my daughter gets her glasses from lenscrafters because of they will fix the glasses ANYTIME if they break very nice customer service
RT @googletravel: '@VirginAmerica's Guide to Not Screwing Up Customer Service http://ow.ly/1lb8z (via @BNET)
