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CUSTOMER SERVICE

Few issues can rattle or revive your business like good customer service. In this topic, we'll follow breaking news on providing good customer service, the latest trends in how companies are managing the customer experience, and, of course, the customer service gaffes to which everyone can relate.

Customer Service is part of Business Exchange, suggested by Jena McGregor. This topic contains 2,971 news and 1,593 blog items. Read updated news, blogs, and resources about Customer Service. Find user-submitted articles and reactions on Customer Service from like-minded professionals.

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Customer Service: JOBS

Flex Staff – Stevens Point, WI
We are seeking candidates for Customer Service Representatives/Sales Relations for our client in Stevens Point ... business experience - Sales and inbound/outbound call center experience - A working knowledge of the MS Office...
Flex Staff. Posted 24 days ago.
NCO Group – Sarasota, FL
and responsibilities of all assigned staff of the Customer Service Department. * Ensure all incoming calls from client ... work experience. * 2 years Customer Service/ Supervisory experience required. 3-4 years Customer Service/Supervisory...
NCO Group, Inc.. Posted 24 days ago.
Integrity Staffing – St Petersburg, FL
Job Description Currently, Integrity is seeking: Inbound Call Center Representatives Our client is a top leader in ... Center Representatives - Must have a minimum of 1 year of call center experience - Experience with MS Office...
Integrity Staffing. Posted 24 days ago.
HP Careers – San Antonio, TX
Aggregation Web Services - Web services that provide more elaborate capability by calling 2 or more data web services (i ... 3. Infrastructure Web Services - General utility type web services (i.e. logging, auditing, conversion web services,...
HP Careers. Posted 25 days ago.
Swedish Medical Center – Fort Myers, FL
Perform all components of call processing, and adheres to Call Audit Tool. Reviews calls with Manager to meet Call ... required EXPERIENCE At least one year work experience required. Relevant education may substitute experience...
Swedish Medical Center. Posted 20 days ago.
BAE Systems Inc, HQ – Charlotte, NC
experience Required Skills: * Familiarity with a service center environment or direct customer service ... or Deltek CostPoint * Experience in a finance shared service or call center environment preferred Key Success...
BAE Systems Inc, HQ. Posted 26 days ago.
Alorica – Magna, UT
(B2C) sectors. Alorica offers a wide range of call center services designed to help you create, cultivate ... of all computer software systems, previous call center experience, built and maintained computers and experience...
Alorica. Posted 42 days ago.
Jcrew – Lynchburg, VA
The Client Specialist is the most direct link to our customers. They are charged with interacting with our customers in ... the customer to determine the most appropriate products & services to offer. 3) Resolving the customers need be it by...
JCrew. Posted 142 days ago.
Ernst & Young – Chicago, IL
Our FSO Customer Practice assists clients with customer strategy development, experience analysis and ... experience based on opportunities identified and client research. This often involves development of customer...
Ernst & Young. Posted 20 days ago.
Universal Hospital Services – Farmingdale, NY
customer services skills to use today! Universal Hospital Services, Inc. (UHS) is the leading provider of medical ... customers in all 50 states. Our motto? Quality. Value. Service. All of us. All the time. Now, find out what that...
Universal Hospital Services. Posted 18 days ago.
Stericycle – Northbrook, IL
customer experiences across multiple lines of business, service channels and customer touch points. Proactively ... experience; Masters degree preferred. Two to Four years experience in Contact Centers or Customer Experience design.
Stericycle. Posted 31 days ago.
CJW Medical Center – Florida
Perform all components of call processing, and adheres to Call Audit Tool. Reviews calls with Manager to meet Call ... required EXPERIENCE At least one year work experience required. Relevant education may substitute experience...
CJW Medical Center. Posted 124 days ago.
Bank of America – Newark, DE
Provides customer solutions to moderately complex or escalated issues by providing seamless delivery of service, sales ... of all customer requests. Typically requires 1-2 years of experience. To apply for this position please move forward...
Bank of America. Posted 17 days ago.
APAC Customer Services – Tucson, AZ
Customer service opportunities available NOW!! Take inbound customer service calls for our client. No overnight ... Educate and/or sell the client's product or service to the customer...
APAC Customer Services, Inc. Posted 21 days ago.
Hillman Group - Keys & Key Accessories – Cincinnati, OH
Customer Service Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; ... and experience. Qualifications: * Six months of Call Center experience is preferred. * General knowledge of...
The Hillman Group - Keys & Key Accessories. Posted 18 days ago.
Advance America – Mobile, AL
to gain valuable experience in operations management, customer service, collections, marketing, and other skills ... efforts. * To maintain current clients you will need to service existing accounts and update customer files. * Not...
Advance America. Posted 16 days ago.
Windstream – Hobbs, NM
Services ? Data Services ? Network Services ? Transport Services ? Video Services 2. Perform other work as business ... Must have a minimum of 2 years of related experience/education to include customer service and/or related telephony fiel...
Windstream. Posted 20 days ago.
Department of Workforce Services – Orem, UT
We currently have immediate openings for an inbound call center! The project starts April 23rd, please do not apply if ... characteristics: - Computer proficiency - Previous customer service experience - Comfortable on the phones -...
Department of Workforce Services. Posted 41 days ago.
Pearson – Upper Saddle River, NJ
our dedicated Customer Experience group. The Customer Experience group is charged with optimizing the customer ... Customer Experience group is also charged with fostering customer engagement to earn customer loyalty and generate...
Pearson. Posted 17 days ago.
Startek – City, IN
?Informs customers about services available and assesses customer needs. ?Handles customer problems related to ... Must be comfortable working on a computer and talking on the phone! Any previous call center experience is a...
StarTek. Posted 315 days ago.
HealthNow New York – Sacramento, CA
opportunity where you are: Responsible for total customer service via inbound telephone calls. The first point of ... in Japanese (both written and verbally) Previous call center experience Previous customer service experience...
HealthNow New York Inc.. Posted 143 days ago.
Money Management International – Sugar Land, TX
clients with debt repayment when appropriate. Education and Experience: High School Diploma or Equivalent. Associate or ... Minimum of two years experience assisting customers in a service environment. Background in sales, finance, consumer...
Money Management International. Posted 15 days ago.
Sears Holdings – Tucson, AZ
High school degree or equivalent education Customer service experience Sales skills Proficiency using a computer (internet, Windows environment) Must be friendly and polite with a professional work ethic and outstanding communication...
Sears Holding Corp.. Posted 28 days ago.
Asurion – Evans, CO
assistance services, offers Work-at-Home opportunities for customer service "superheroes." * Students Welcome! * ... and data entry skills. Previous customer service or call center experience is required. Asurion is an Equal...
Asurion. Posted 575 days ago.
Buildasign.com – Austin, TX
into the training processes Experience in creating customer service training Supporting multiple call queues ... of experience in a call center environment that handles customer correspondence and inbound and outbound sales call...
BuildASign.com. Posted 79 days ago.

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