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CUSTOMER VALUE

Customer value is an all-encompassing term for providing both functional and emotional benefits to customers. The more value a company’s goods and/or services have the more likely the customers are to continue paying for them. This topic covers the many ways companies take customer value into consideration when marketing their products.

Customer Value is part of Business Exchange, suggested by Edward Hellenbeck. This topic contains 1,109 news and 354 blog items. Read updated news, blogs, and resources about Customer Value. Find user-submitted articles and reactions on Customer Value from like-minded professionals.

Most Active

The most active stories in this topic based on user activity.

On Upsellingmore

Your job is to create the maximum value for your client in every deal. That sometimes means upselling.

Make It Easy to Buymore

Remove the obstacles to a sale. Make it easy to order. Make it easy to pay. Everything matters. Everything counts.

Episode 13 - What Winners Do Differently with Mike Schultzmore

Mike Schultz and Rain Group just released: What Winners Do Differently: The surprising difference between sellers who...

On Frictionmore

The metaphor works. In sales, as in warfare, there is friction.

You Can’t Win If You’ve Already Lost in Your Mind — S. Anthony Iannari...more

Your results a reflection of what you believe. If you believe you have already lost, you lose before there is ever a...

What You Can Learn From the Super Compressed Sales Cycle — S. Anthony...more

There are lessons to learn from super-compressed sales cycle opportunities you win. Can you apply those lessons to the...

Groundhog Day and Employee Engagementmore

Sometimes we subject our employees and customers to the same dismal treatment day after day as if they should accept it...

Elite Access: Design Insight & Foresightmore

Thought leaders in the design community are raising the bar and sharing their unfiltered views and behind-the scene...

Shortcuts, Secrets, Tricks, Magic Bullets, and Shiny Objects — S. Anth...more

The path to long term success and high performance runs straight through the fundamentals. There isn’t a straighter or...

My Predictions for Sales in 2013 — S. Anthony Iannarinomore

A year is too short of time to predict anything when it comes to sales. But that doesn’t mean you can’t spot the trends...

On Planting Seedsmore

It’s a universal truth that you never reap what you haven’t sown. You have to plant seeds. But you cannot fail to...

The Attacker's Dilemmamore

Some of you might remember how hard it was to search the internet in the mid-90s. Because search sites were mostly...

How in the Hell Do I Find the Decision Maker? — S. Anthony Iannarinomore

First I had to win fourteen. Then I had to win three. Then I had to win one. Yeah. It’s messy. There’s your...

How Water Coolers Improve the Customer Experiencemore

What emotional costs are passed along to your company and how are you counteracting them?  If you rarely think about...

Report: What Happens After A Good or Bad Experience? « Customer Experi...more

Download report for $195 We just published a Temkin Group report, What Happens After A Good or Bad Experience? This...

Report: 2013 Temkin Experience Ratingsmore

Connecting Brands, Leaders, Employees, and Customers (by Bruce Temkin)

How to Help Your Dream Client Justify Their Choice — S. Anthony Iannar...more

Your buyer is going to have to justify her decision to choose you, especially when things are unequal.

How To Make It Easy to Say Yes — S. Anthony Iannarinomore

Sometimes the reason your dream client says no is because you haven’t done what’s necessary for them to say yes.

There Are Exceptions to Every Rule — S. Anthony Iannarinomore

If you want to improve your ability to sell, then study the big principles, the big rules. Then understand where and...

On Shaping the Battlefield — S. Anthony Iannarinomore

It’s tough to win on a battlefield that has been shaped by your competitor. Mostly because you haven’t done the work to...

Sales and The First Kiss — S. Anthony Iannarinomore

Gaining the commitment for the first appointment with your dream client is very much like a first kiss.

3 Ways B2B is Different from B2C — S. Anthony Iannarinomore

The biggest difference is probably the fact that a B2B sale is much more strategic. When you sell B2B you are becoming...

You Can’t Advertise Your Way to a Great Customer Experiencemore

Consumers will ultimately judge your customer experience based not on what you say, but on what you do.

Seth's Blog: Choose your customers firstmore

It seems obvious, doesn't it? Each cohort of customers has a particular worldview, a set of problems, a small possible...

How You Made Your Client Buy on Price Alone — S. Anthony Iannarinomore

If there is no difference between the value that you offer and the value that your competitors offer, your clients are...

Topic Feed: Most active content in Customer Value

Top Sources: Customer Value

  • customermanagementiq.com
  • thesalesblog.com
  • pivotpointsolutions.net
  • sixsigmaiq.com
  • ventanaresearch.com
  • business-strategy-innovation.com
  • MSNBC
  • Advertising Age
  • Globe Investor
  • objectivebusiness.com

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Jobs in this Topic

Director of Quality Improvement and Value Performance University Healthcare Alliance | San Pablo, CA
Posted: May 6
Customer Service Specialist Verizon Wireless | Lincoln, NE
Posted: May 22
Value Engineer Pentair Filtration Solns | White Bear Township, MN
Posted: May 20
Product Merchant Buyer, Hand & Power Tools True Value Company | Chicago, IL
Posted: Apr 15
Value Stream Engineer- Forging and Welding GE Healthcare | Cleveland, OH
Posted: May 15

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