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CUSTOMER VALUE

Customer value is an all-encompassing term for providing both functional and emotional benefits to customers. The more value a company’s goods and/or services have the more likely the customers are to continue paying for them. This topic covers the many ways companies take customer value into consideration when marketing their products.

Customer Value is part of Business Exchange, suggested by Edward Hellenbeck. This topic contains 1,109 news and 354 blog items. Read updated news, blogs, and resources about Customer Value. Find user-submitted articles and reactions on Customer Value from like-minded professionals.

Blogs

Recent blog posts on this topic.

On Upsellingmore

Your job is to create the maximum value for your client in every deal. That sometimes means upselling.

Make It Easy to Buymore

Remove the obstacles to a sale. Make it easy to order. Make it easy to pay. Everything matters. Everything counts.

On Planting Seedsmore

It’s a universal truth that you never reap what you haven’t sown. You have to plant seeds. But you cannot fail to...

Episode 13 - What Winners Do Differently with Mike Schultzmore

Mike Schultz and Rain Group just released: What Winners Do Differently: The surprising difference between sellers who...

On Frictionmore

The metaphor works. In sales, as in warfare, there is friction.

10 Things That Have Dramatically Changed Salesmore

Is there any question that you need to get better? Or is there any question that you need to act with urgency?

Ten Popular Ideas About Sales That Aren't Exactly True — S. Anthony Ia...more

There are all kinds of ideas about what works and what doesn't work in sales. Some of it contains a truth, but not the...

Seth's Blog: Us vs. usmore

Who would cheat at the church social? Hey, I know we were supposed to bring handmade food, but I bought some cheap...

Seth's Blog: Communication is a path, not an eventmore

The other day, I heard the CEO of a large corporation drone on for twenty minutes. He was pitching a large group of...

On Conflict and Collaboration — S. Anthony Iannarinomore

It’s great when you can quickly move to collaboration, but you also have to be comfortable with the conflict.

How to Inoculate Yourself Against Errors — S. Anthony Iannarinomore

Experience is a wonderful (if sometimes brutal) teacher. To inoculate yourself from errors, you have to learn from them...

Seth's Blog: "You've got ping, but they've got no pong"more

It's almost impossible to have fun playing ping pong with someone who doesn't care, won't try or isn't any good.

You Can’t Win If You’ve Already Lost in Your Mind — S. Anthony Iannari...more

Your results a reflection of what you believe. If you believe you have already lost, you lose before there is ever a...

Of Course People Want to Be Sold — S. Anthony Iannarinomore

No one wants to be sold by a salesperson that sells poorly. But they also don't want to go to a doctor that practices...

If There Is Information Parity, It’s Your Fault — S. Anthony Iannarinomore

You're supposed to have more knowledge than your clients about what you sell. If you don't,...

Don’t Lose Your Mojo — S. Anthony Iannarinomore

The world is waiting for you to make a difference. We’re counting on you. A lot of people are counting on you.

The Best Questions for Your Needs Analysis — S. Anthony Iannarinomore

There is no “best question” for you to ask during your needs analysis sales call. There are “best questions.”

You Risk More Through Inaction than Action — S. Anthony Iannarinomore

You almost always lose more through your inaction than you do by taking action. Face your fear and act anyway.

Selling to the A, B, and F Suites — S. Anthony Iannarinomore

The C-suite may or not be involved in your deal. But there’s no doubt that lots other, lower-level stakeholders are...

Peter Drucker for Salespeople and Sales Organizations — S. Anthony Ian...more

Mastering marketing and innovation is the only true sustainable competitive advantage.

Value Is In the Eye of the Beholder — S. Anthony Iannarinomore

Value is in the eye of the beholder. To build consensus, you have to creating the right level of value for the right...

Sales and The First Kiss — S. Anthony Iannarinomore

Gaining the commitment for the first appointment with your dream client is very much like a first kiss.

Stop Being Impartial — S. Anthony Iannarinomore

Consultative doesn't mean that you are impartial through the whole process. You are consultative early and biased and...

You’ve Found the Bottom — S. Anthony Iannarinomore

Someone is going to learn to justify their prices and prove that a greater investment provides a greater return.

Some Thoughts on Negotiation (and Fiscal Cliffs) — S. Anthony Iannari...more

If there is no way the person with whom you are negotiating is allowed to walk away with a win, then you are a poor...

Top Sources: Customer Value

  • thesalesblog.com
  • ventanaresearch.com
  • iSixSigma.com Discussion Forum
  • blog.winningworkplaces.org
  • NewsGang
  • UX Evangelist
  • ourmarketingmastery.com
  • Scribd Feed
  • blogs.e-bim.com
  • sellbetter.ca

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Jobs in this Topic

Director of Quality Improvement and Value Performance University Healthcare Alliance | San Pablo, CA
Posted: May 6
Value Engineer Pentair Filtration Solns | White Bear Township, MN
Posted: May 20
Customer Specialist (Bilingual) Verizon Wireless | Albuquerque, NM
Posted: May 24
Value Stream Engineer- Forging and Welding GE Healthcare | Cleveland, OH
Posted: May 23
Product Merchant Buyer, Hand & Power Tools True Value Company | Chicago, IL
Posted: Apr 15

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