Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more

CUSTOMER VALUE

Customer value is an all-encompassing term for providing both functional and emotional benefits to customers. The more value a company’s goods and/or services have the more likely the customers are to continue paying for them. This topic covers the many ways companies take customer value into consideration when marketing their products.

Customer Value is part of Business Exchange, suggested by Edward Hellenbeck. This topic contains 1,032 news and 254 blog items. Read updated news, blogs, and resources about Customer Value. Find user-submitted articles and reactions on Customer Value from like-minded professionals.

Most Active

The most active stories in this topic based on user activity.

Free Support is Best Solutionmore

What happens when your customers ask for free support?

Wanted – Social Business Architectsmore

The world is changing and needs Social Business Architects. Gone is the epoch of the passive consumer, now customers...

The Status Quo: The Most Dangerous Threat to Your Deal — S. Anthony Ia...more

The status quo is a dangerous foe. This is how you defeat him.

Wait! Before You Respond to That RFP! — S. Anthony Iannarinomore

Before you invest your time completing an RFP, make sure you are investing it for the right reasons. Answer these...

How to Manage Stuck Deals — S. Anthony Iannarinomore

There are a number of reasons an opportunity might not be moving. Here's a list of reasons that opportunities...

Report: 2012 Temkin Experience Ratings « Customer Experience Mattersmore

It’s Never Good Enough — S. Anthony Iannarinomore

Fire still provides light and heat. Horses still provide transportation.The book still conveys ideas. Yet each of these...

Throwing Punches — S. Anthony Iannarinomore

I am continually amazed at how much of a difference willingness and effort make on a salesperson’s results.

Business Models Matter! — S. Anthony Iannarinomore

In the last 3 months, Apple has brought in 4 times as much profit while spending 3 times less on operations.

The Client Loyalty Continuum — S. Anthony Iannarinomore

While you should never pretend that any client is yours forever there is a loyalty continuum that can help you...

How to Manage Stuck Deals — S. Anthony Iannarinomore

There are a number of reasons an opportunity might not be moving. Here's a list of reasons that opportunities stall and...

The Status Quo: The Most Dangerous Threat to Your Deal — S. Anthony Ia...more

The status quo is a dangerous foe. This is how you defeat him.

Are You Carrying the Virus that Kills Opportunities? — S. Anthony Ian...more

Most non-opportunities are really targeting or qualification problems. But sometimes we may actually be carrying the...

Dispatching Zombie Opportunities — S. Anthony Iannarinomore

Some of the “opportunities” in your pipeline are dead. Or rather, they are undead. Bring them to life, or bury them.

The False Dichotomy of Caring or Salesmanship — S. Anthony Iannarinomore

Salespeople are getting soft. Like marshmallows. They wrongly believe as if taking sales activities means that you...

Slow Death of the Funnel: Why Buyer Choice Matters to Revenue | Buyero...more

This is part 1 of a limited series on why buyer choice modeling is the new view B2B Business must adopt to improve...

The New Consultative Salesperson — S. Anthony Iannarinomore

In the last couple of decades, the world of sales has been racked by disruptive change. And it requires that the...

Prerequisites to Provocation — S. Anthony Iannarinomore

Provoking to action can be good and necessary. But without the prerequisites to support that conversation, It can...

The Three Stakeholder Groups Your Sales Process Serves — S. Anthony Ia...more

A good sales process has three different sets of stakeholders. If it is designed and executed well, it will serve all...

Building Your Internal Professional Services Firm — S. Anthony Iannari...more

Creating value for your clients is a team sport. To create value, to execute, and to succeed, you need to build your a...

Make Your Point and Have it Stickmore

Do you want to get your customer’s attention? Learn tips from Leadership & Communications expert, Peter Meyers in...

Don’t Let Your Client Decide On Their Own — S. Anthony Iannarinomore

Don’t fear asking your clients to allow you to help them decide. Instead, fear not asking them and allowing them to...

On Winning and Talent — S. Anthony Iannarinomore

You may not want to be involved in a war for talent, and you may not be interested in the war for talent, but the war...

Sales Team Selling You Short?more

“Eat what you kill” sales incentive models align with short-term growth but often come at the expense of long-term...

What Happens When The Customer Doesn't Raise His Hand? | Partners in E...more

Creating great value for the customer, developing meaningful relationships requires a careful balance of push and pull.

Topic Feed: Most active content in Customer Value

Top Sources: Customer Value

  • customermanagementiq.com
  • pivotpointsolutions.net
  • sixsigmaiq.com
  • ventanaresearch.com
  • business-strategy-innovation.com
  • MSNBC
  • Advertising Age
  • Globe Investor
  • iSixSigma.com Discussion Forum
  • objectivebusiness.com

Most Active Users in this Topic

see all contributors in Customer Value

Featured White Papers

Post a Job

Jobs in this Topic

Vice President of Finance Tableau Software | Seattle, WA
Posted: May 3
Multicurrency & GCG Servicing Customer Care Professional Tier 4 American Express | Phoenix, AZ
Posted: May 24
Director of Customer Results Job Successfactors | San Mateo, CA
Posted: May 26
Customer Service Supervisor CIGNA | Sioux Falls, SD
Posted: May 25
AT&T CUSTOMER SUPPORT SPECIALIST [CWA AT&T | Ocean Springs, MS
Posted: May 25

Report comment contains invalid characters. ()
cancel
Search Cancel