DEBT COLLECTORS

As more consumers fall behind on their bills, the debt business is booming. Municipalities are recruiting debt collectors to wrangle taxes from residents. Troubled banks are selling off soured credit-card and other loans to bolster their books. Hospitals are enlisting firms to track down delinquent patients. The industry's revenues are expected to grow 6% annually for the next three years. But critics fear debt collectors will become more aggressive as more borrowers struggle.

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