Moving past user needs

Tara Mullaney (and not Allan Chochinov as erroneously reported earlier) has published her reflections on IIT’s 2010 Design Research conference on Core77. Although there were about 30 speakers, Mullaney focuses on the contributions by Donald Norman, Rick Robinson (Elab), Doug Look (AutoDesk), Tim Brown (IDEO), Martha Cotton (gravitytank), Heather Fraser (Rotman DesignWorks), Eric Wilmot (Wolff...