Wiki/Enterprise 2.0 ROI? For Wachovia, Lower Travel Costs

How do you make the business case for a wiki? What’s the return on investment (ROI) for Enterprise 2.0? These are legitimate and important questions, and at a time of economic uncertainty, Wachovia has one possible answer: lowering corporate travel expenses. Pete Fields, the company’s e-business director, recently talked about the firm’s efforts: Wachovia’s Enterprise 2.0 [...]...