Have you ever had a simulation game that bombed? :: Lean Sales and Marketing thru Service Design Thinking

Later this week, I have a podcast with Jamie Flinchbaugh, author of The Hitchhiker’s Guide to Lean discussing simulation games and how the Lean Learning Center designs, uses and the expected outcomes of them. After reviewing the podcast, I have to agree with Jamie in his description of applying PDCA to them. An individual and company that practice what they preach. Below is an excerpt from the...