Most Active Articles 2009-11-24T00:41:32.866-05:00 Business Exchange Business_Exchange@businessweek.com urn:com:businessweek:bx:topic:most-active:global-business Beverly Cornell bcornell316 urn:com:businessweek:bx:article:230004120698704591-98ffbe2cd7c7809b170471cb6b595211 2009-11-18T04:46:58.842-05:00

Rakesh Sangani, Partner at Proservartner and SSON's editor at large looks at why finance functions within police forces must be transformed in order to ensure sustainable efficiencies…

Rakesh Sangani, Partner at Proservartner and SSON's editor at large looks at why finance functions within police forces must be transformed in order to ensure sustainable efficiencies… http://www.ssonetwork.com/topic_detail.aspx?id=6386&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_18_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:13903582841620542582-20709392d5f52d8c9b2e386a67081fb8 2009-11-17T07:22:17.035-05:00

This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model for increasing the efficiency of managing a global human resource organization...

This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model for increasing the efficiency of managing a global human resource organization... http://www.ssonetwork.com/downloadform.aspx?id=4930&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_17_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:13726533831703554161-54c24b3b3d22df29ae55a3cfa54b791c 2009-11-16T04:48:28.296-05:00

The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009 and, extend this to everyone who entered, as the standards of entry this year were once again of a very high level. Roll on 2010

The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009 and, extend this to everyone who entered, as the standards of entry this year were once again of a very high level. Roll on 2010 http://www.ssonetwork.com/awards_previous.aspx?id=600&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_16_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:774573846156253391-1718a6ab0fc49e79599c89f7062d7e37 2009-11-16T04:51:43.197-05:00

Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared Services Survey 2009 on the current state of the industry and what we can expect to see next...

Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared Services Survey 2009 on the current state of the industry and what we can expect to see next... http://www.ssonetwork.com/topic_detail.aspx?id=6362&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_16_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:9548146934076344235-97840d3e8827091fac0831cefcd01643 2009-11-13T06:24:17.845-05:00

Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in India for $30 million. As part of this deal, EXL have won an 8 year contract to provide the back office services for $160 million.

Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in India for $30 million. As part of this deal, EXL have won an 8 year contract to provide the back office services for $160 million. http://www.ssonetwork.com/content.aspx?id=5740&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_13_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 2 2 0 0 urn:com:businessweek:bx:article:17817546912821921846-cf2834f0e2f1b1621b8182c5943bfa93 2009-11-09T05:27:05.260-05:00

An interesting analysis of the rise of shanzhai culture: will this lead to true innovation?

An interesting analysis of the rise of shanzhai culture: will this lead to true innovation? http://english.cctv.com/20091109/103651.shtml Richard Brown rbrown413 3 3 0 0 urn:com:businessweek:bx:article:5410986058690806057-3980c7943dbf8cc3de543af165a16a52 2009-10-28T08:07:59.647-04:00

An August 27 article by Travel Weekly states that “Business travel is a discretionary expense.” The article quotes President Clinton’s speech to the National Business Travel Association, saying that “the government shouldn’t be bad-mouthing it,” he...

An August 27 article by Travel Weekly states that “Business travel is a discretionary expense.” The article quotes President Clinton’s speech to the National Business Travel Association, saying that “the government shouldn’t be bad-mouthing it,” he... http://www.planeconversations.com/2009/10/28/is-there-still-a-need-for-business-travel/ Jon Anne Doty jdoty792 6 6 0 0 urn:com:businessweek:bx:article:4492821990312813222-ffd18c453b643fbb93c7389c0c52b4c7 2009-10-29T07:25:25.042-04:00

Lloyds, Royal Bank of Scotland and Northern Rock will be broken up and parts of their businesses sold off to create three new banks, it emerged last night. Government sources said ministers were "determined" to see more competition in the market,...

Lloyds, Royal Bank of Scotland and Northern Rock will be broken up and parts of their businesses sold off to create three new banks, it emerged last night. Government sources said ministers were "determined" to see more competition in the market,... http://www.businessweek.com/globalbiz/content/oct2009/gb20091028_358093.htm Andy Reinhardt areinhardt626 7 7 0 0 urn:com:businessweek:bx:article:8039641351852353223-843fca6bb7bece8120726faacc1dd22d 2009-10-21T08:28:07.283-04:00

http://www.ssonetwork.com/topic_detail.aspx?id=5010&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_21_2009&mac=SSON_SMOQ409 Chris Gayner cgayner561 3 3 0 0 urn:com:businessweek:bx:article:7686194240381121115-79a7de432cdc807b88485930df656c9a 2009-10-25T00:18:21.453-04:00

Europe and the U.S. fall back - at different times Europe set its clocks back one hour to “winter time” at 1 a.m. GMT Sunday. Next Sunday morning, while most people are still...

Europe and the U.S. fall back - at different times Europe set its clocks back one hour to “winter time” at 1 a.m. GMT Sunday. Next Sunday morning, while most people are still... http://www.basexblog.com/2009/10/24/daylight-savings-time-2009/ Jonathan Spira jspira552 0 0 0 0 urn:com:businessweek:bx:article:17286777552685419986-601fcbe9430451b3de719b3ed2be345e 2009-10-23T07:39:19.396-04:00

The question on everyone’s lips: Is the economy in recovery, or are we in for more uncertainty? The rules have changed: Innovation is now the key to unlocking T&E Expense Management Savings. But are you applying it? You already know that efficiency is the key to success, but have you considered automating your T&E process to drive even more benefits to your organization? Many shared service organizations are beginning to discover that an automated process for managing T&E is the next logical step in the evolution of shared service centers. Increasingly, companies are leveraging innovation to unlock potential cost savings, helping them take control of an area that formerly enjoyed little scrutiny and even less control. This new mandate emerging from an uncertain economy has forward thinking, expense-averse organizations re-examining every process and leveraging new approaches to drive down costs.

The question on everyone’s lips: Is the economy in recovery, or are we in for more uncertainty? The rules have changed: Innovation is now the key to unlocking T&E Expense Management Savings. But are you applying it? You already know that efficiency is the key to success, but have you considered automating your T&E process to drive even more benefits to your organization? Many shared service organizations are beginning to discover that an automated process for managing T&E is the next logical step in the evolution of shared service centers. Increasingly, companies are leveraging innovation to unlock potential cost savings, helping them take control of an area that formerly enjoyed little scrutiny and even less control. This new mandate emerging from an uncertain economy has forward thinking, expense-averse organizations re-examining every process and leveraging new approaches to drive down costs. http://www.ssonetwork.co.uk/webinar_detail.aspx?id=6124&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_23_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:2805681143887085675-bd7620cf42c69b5682449be84d726985 2009-10-21T08:28:51.402-04:00

G8 Asia: Global Sourcing Think Tank; Shared Service Centre Transformation; Evolution of Solvay Shared Services; Recognizing 'total cost' as a real factor

G8 Asia: Global Sourcing Think Tank; Shared Service Centre Transformation; Evolution of Solvay Shared Services; Recognizing 'total cost' as a real factor http://image.exct.net/lib/fef716717c6301/d/1/Gateway_20_October_2009_Web.html Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:5569868003691963280-5ec39d252e02e79fea149c14e87fb3d8 2008-12-27T04:17:00.000-05:00

McAfee Download Error 12152 Solution, Resolve McAfee Download Error 12152, What I did, McAfee Download Error 12152 Solution Information, McAfee

McAfee Download Error 12152 Solution, Resolve McAfee Download Error 12152, What I did, McAfee Download Error 12152 Solution Information, McAfee http://www.kirtsy.com/story.php?title=McAfee_Download_Error_12152_Solution 109 109 0 0 urn:com:businessweek:bx:article:15754285272180995402-a5c9d1a542d91b050ed6fa0d9cdd0259 2009-10-02T07:11:16.577-04:00

Visit www.gtpworldsite.com GTP Cross Cultural Training - Leading Virtual Multicultural Teams - Singapore, Malaysia, Thailand, Hong Kong

Visit www.gtpworldsite.com GTP Cross Cultural Training - Leading Virtual Multicultural Teams - Singapore, Malaysia, Thailand, Hong Kong http://www.hotfrog.sg/Companies/Global-Training-Partners-Cross-Cultural-Training-and-Intercultural-Training/Leading-Virtual-Multicultural-Teams-GTP-Cross-Cultural-Singapore-Malaysia-Thailand-Hong-Kong-6350 Brian McDermott bmcdermott417 5 5 0 0 urn:com:businessweek:bx:article:15162744658385026958-33b88fa4991d60768771371df3e5bd4e 2008-12-03T11:38:00.000-05:00

http://www.linkedin.com/answers/business-operations/project-management/OPS_PRJ/376793-31523626 95 95 0 0 urn:com:businessweek:bx:article:785730523256752152-564ee92c222eff6912e67a39468959d7 2009-10-13T06:21:17.962-04:00

No matter how complicated, expansive or arduous the project, one of the biggest challenges facing any transformation program arises near the very beginning: ensuring full buy-in from the top. Many’s the program that’s begun in a rosy glow of optimism only to founder on the rocks of apathy (and occasionally, indeed, antipathy) from the C-suite - especially during tough times when executive attention is often, rightly or wrongly, focused elsewhere. So how can practitioners ensure they gain - and retain - the support of those whose support matters the most: the C-level movers and shakers upon whose words whole organizations hang? SSON asked some of its members to give their advice on this crucial issue - and you responded with gusto. So now we’re proud to present our Top Ten Tips for Ensuring Buy-In from the Top (and feel free to email us your own ideas - the more tips the merrier!).

No matter how complicated, expansive or arduous the project, one of the biggest challenges facing any transformation program arises near the very beginning: ensuring full buy-in from the top. Many’s the program that’s begun in a rosy glow of optimism only to founder on the rocks of apathy (and occasionally, indeed, antipathy) from the C-suite - especially during tough times when executive attention is often, rightly or wrongly, focused elsewhere. So how can practitioners ensure they gain - and retain - the support of those whose support matters the most: the C-level movers and shakers upon whose words whole organizations hang? SSON asked some of its members to give their advice on this crucial issue - and you responded with gusto. So now we’re proud to present our Top Ten Tips for Ensuring Buy-In from the Top (and feel free to email us your own ideas - the more tips the merrier!). http://www.ssonetwork.com/topic_detail.aspx?id=4726&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_13_2009 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:8050886005783499613-d01f2a19738639bf826ef7ac860d0406 2009-10-15T09:50:01.425-04:00

Why fluctuations in the currency markets matter to shared services and outsourcing; What goes wrong with BPO?; Value lies in the eye of the beholder; plus more...

Why fluctuations in the currency markets matter to shared services and outsourcing; What goes wrong with BPO?; Value lies in the eye of the beholder; plus more... http://image.exct.net/lib/fef716717c6301/d/1/Gateway_15_October_2009_Web.html Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:8209680867428044859-5667170c66239745fa3808beee562988 2009-10-10T04:49:14.561-04:00

This site is for software outsourcing. R B Technology Solutions is a global technology services and outsourcing company. We advise businesses, organizations and individuals on how to use outsourcing and what it takes to make them succeed.

This site is for software outsourcing. R B Technology Solutions is a global technology services and outsourcing company. We advise businesses, organizations and individuals on how to use outsourcing and what it takes to make them succeed. http://www.outsourcing-partners.com/2009/10/09/web-development-outsourcing-really-matters-4-99hr/ Riken Shah rshah550 2 2 0 0 urn:com:businessweek:bx:article:10353803808998189487-d46b2c62898d39c1862b3ddea67d98e4 2009-10-13T06:22:12.149-04:00

Features Include: Building an Innovation Engine into a Service Center; Leveraging Value from a Shared Services Investment; Sourcing Strategy - Key To Success In The Dynamic Environment Of The Credit Crunch...read full issue

Features Include: Building an Innovation Engine into a Service Center; Leveraging Value from a Shared Services Investment; Sourcing Strategy - Key To Success In The Dynamic Environment Of The Credit Crunch...read full issue http://image.exct.net/lib/fef716717c6301/d/1/Gateway_13_October_2009_Web.html Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:12226975939490243770-3759693162d542bc4e30b2f490188610 2009-10-08T08:08:55.985-04:00

The common errors everyone should avoid (but plenty don't). Some of the biggest problems arising when an organization moves to shared services are of that organization's own making: simple mistakes creep in which if not discovered and averted can spell serious difficulties further along the line...read more »

The common errors everyone should avoid (but plenty don't). Some of the biggest problems arising when an organization moves to shared services are of that organization's own making: simple mistakes creep in which if not discovered and averted can spell serious difficulties further along the line...read more » http://www.ssonetwork.com/topic_detail.aspx?id=5912&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_8_2009 Chris Gayner cgayner561 2 2 0 0 urn:com:businessweek:bx:article:10006821082115789524-32af83b9f8ea9a7c19cd8ca53da7abaf 2009-09-24T13:01:38.814-04:00

Traditionally, GE has developed high-end products such as healthcare scanners in the U.S. and adapted them for emerging markets such as India and China. In the article, Mr. Immelt and two co-authors say this approach "won't suffice as growth slows in rich nations" because consumers in poorer nations require different products at a lower price. Instead, GE must develop products inside emerging countries that it can sell in wealthier countries. The authors call this approach "reverse innovation."

Traditionally, GE has developed high-end products such as healthcare scanners in the U.S. and adapted them for emerging markets such as India and China. In the article, Mr. Immelt and two co-authors say this approach "won't suffice as growth slows in rich nations" because consumers in poorer nations require different products at a lower price. Instead, GE must develop products inside emerging countries that it can sell in wealthier countries. The authors call this approach "reverse innovation." http://online.wsj.com/article/SB125372496677034615.html?mod=googlenews_wsj Michael Arndt marndt561 7 7 0 0 urn:com:businessweek:bx:article:12935665386214797777-84be9a54bc8dc640c82f9967e27e073f 2009-10-08T08:09:39.666-04:00

Exit or Bust; Are BPO Providers delivering Innovation?; The wonders of modern technology...

Exit or Bust; Are BPO Providers delivering Innovation?; The wonders of modern technology... http://image.exct.net/lib/fef716717c6301/d/1/Gateway_8_October_2009_Web.html Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:2296373588310043324-0449666c65e8f9cb0e024cfe2691df98 2009-10-05T10:44:17.086-04:00

BP seeks the benefit of scale and efficiency for transactional activities, whether captive or outsourced, but chooses regional Business Services Centers to remain close to the customer where it matters..

BP seeks the benefit of scale and efficiency for transactional activities, whether captive or outsourced, but chooses regional Business Services Centers to remain close to the customer where it matters.. http://www.ssonetwork.com/topic_detail.aspx?id=5054&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_5_2009 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:15238583189429487651-090e44120073aaa65da07100ebeb6f15 2009-10-06T05:32:22.756-04:00

Does "size" matter in shared services?; Marching two by two; BP defends hybrid model to stay "close" to customers plus more

Does "size" matter in shared services?; Marching two by two; BP defends hybrid model to stay "close" to customers plus more http://image.exct.net/lib/fef716717c6301/d/1/Gateway_6_October_2009_Web.html Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:5272061436295289432-848ce54523689dc074fc7245d2bef2f2 2009-10-05T10:43:27.243-04:00

Scale is everything to shared services - or is it? At a time when attention is increasingly drawn to the "mid-market" for its potential... do its operations carry sufficient weight to justify shared services, let alone global ambitions? And to what extent does “scale” predispose for success?...

Scale is everything to shared services - or is it? At a time when attention is increasingly drawn to the "mid-market" for its potential... do its operations carry sufficient weight to justify shared services, let alone global ambitions? And to what extent does “scale” predispose for success?... http://www.ssonetwork.com/topic_detail.aspx?id=6062&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=10_5_2009 Chris Gayner cgayner561 0 0 0 0