Most Active Articles 2009-11-24T02:15:03.089-05:00 Business Exchange Business_Exchange@businessweek.com urn:com:businessweek:bx:topic:most-active:global-outsourcing Brian Bremner bbremner601 urn:com:businessweek:bx:article:2705989045855358229-cd61bf812b4e19a874d8d1df0807cde0 2009-11-23T02:45:55.180-05:00

India HCL Technologies Ltd. (HCL), a leading global IT services provider, announced the official opening of a new world-class, Global IT development center in Sao Leopoldo, Brazil, expanding its global footprint.

India HCL Technologies Ltd. (HCL), a leading global IT services provider, announced the official opening of a new world-class, Global IT development center in Sao Leopoldo, Brazil, expanding its global footprint. http://outsourceportfolio.com/hcl-opens-global-development-center-brazil/ James Williams jwilliams998 2 2 0 0 urn:com:businessweek:bx:article:3261143222551638779-eee33262ea4362495b2b7f5ec557eaef 2009-11-19T04:23:18.678-05:00

There is now empirical evidence that outsourcing, efficiency and innovation are intimately linked.

There is now empirical evidence that outsourcing, efficiency and innovation are intimately linked. http://outsourceportfolio.com/outsourcing-add-value/ James Williams jwilliams998 12 12 0 0 urn:com:businessweek:bx:article:13759015392558689700-f35195115a33ae4c651a7b5338f9622e 2009-11-20T08:42:42.742-05:00

Two recent studies show just how the Philippine outsourcing industry is not only surviving but is also prospering – at least for the time being.

Two recent studies show just how the Philippine outsourcing industry is not only surviving but is also prospering – at least for the time being. http://outsourceportfolio.com/philippine-outsourcing-sector-impact-global-financial-crisis/ James Williams jwilliams998 3 3 0 0 urn:com:businessweek:bx:article:4696819339915137231-19344b79b86b2505dbd90935c428169b 2009-11-18T03:22:24.792-05:00

Outsourcing continues to present advantages to companies looking to streamline and save costs, the CIO of professional-services provider Deloitte LLP insisted during the Global Sourcing Forum and Expo in New York City.

Outsourcing continues to present advantages to companies looking to streamline and save costs, the CIO of professional-services provider Deloitte LLP insisted during the Global Sourcing Forum and Expo in New York City. http://www.eweek.com/c/a/IT-Management/Outsourcing-Myths-Have-No-Grounds-Says-Deloitte-CIO-767648/ James Williams jwilliams998 8 8 0 0 urn:com:businessweek:bx:article:14898667683884764798-d825ef0c4d8533827f83d573114c391d 2009-11-19T02:49:37.683-05:00

Magdalena Szarafin has been regularly enriching the BPOVoice members through her insightful blogs and discussions. BPOVoice.com interviewed her to know her views and opinions on the various important aspects of outsourcing. Below are the excerpts:...

Magdalena Szarafin has been regularly enriching the BPOVoice members through her insightful blogs and discussions. BPOVoice.com interviewed her to know her views and opinions on the various important aspects of outsourcing. Below are the excerpts:... http://www.bpovoice.com/profiles/blogs/outsourcing-is-never-a-oneway Amit Saxena (BPO Voice) asaxena346 1 1 0 0 urn:com:businessweek:bx:article:5362406425528926055-4858342a4e4254f3edcb7f12c9a0761f 2009-11-17T08:35:35.053-05:00

Wipro Technologies, the global IT services division of Wipro Limited (NYSE: WIT) announced that leading industry analyst firm Gartner, Inc., leveraged its status.

Wipro Technologies, the global IT services division of Wipro Limited (NYSE: WIT) announced that leading industry analyst firm Gartner, Inc., leveraged its status. http://outsourceportfolio.com/wipro-rated-challenger-sap-outsourcing-gartner/ James Williams jwilliams998 4 4 0 0 urn:com:businessweek:bx:article:4589515488220726910-8c486e69f9fd91afb801caf972dd6ccb 2009-11-18T04:45:52.784-05:00

For quite some time, the leading private sector BPO players have been attempting to develop a footprint in UK local government. Local government contracts are attractive because of the value of the contracts and the length of time those contracts..

For quite some time, the leading private sector BPO players have been attempting to develop a footprint in UK local government. Local government contracts are attractive because of the value of the contracts and the length of time those contracts.. http://www.ssonetwork.com/content.aspx?id=5740&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_18_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:4383344709705415212-ba6bb7dfb8224f74eeda687a66e23816 2009-11-16T05:31:14.872-05:00

With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over? Hopefully, a number of reports from various quarters seem to suggest that. The Indian offshore industry is in an upbeat mood...

With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over? Hopefully, a number of reports from various quarters seem to suggest that. The Indian offshore industry is in an upbeat mood... http://www.bpovoice.com/profiles/blogs/global-economy Amit Saxena (BPO Voice) asaxena346 6 6 0 0 urn:com:businessweek:bx:article:7264602855258906070-20f898449d167ff8295d0f87d3b0abf1 2009-11-16T02:03:45.820-05:00

Current economic slump may slow down the globalization. Protection is on rise in G20 countries.

Current economic slump may slow down the globalization. Protection is on rise in G20 countries. http://outsourceportfolio.com/globalization-stopped/ James Williams jwilliams998 5 5 0 0 urn:com:businessweek:bx:article:10194058614770279511-5ec0afbab4217fec9fa2b776db6f1150 2009-11-17T07:23:12.626-05:00

Q&A: Helen Dickens, Senior Manager, EMEA HR Services, Symantec; The Financial Crisis And Global Economic Downturn - Latin America Panel Discussion Part 1: Regional Trends; Developing a best-in-class finance function for police

Q&A: Helen Dickens, Senior Manager, EMEA HR Services, Symantec; The Financial Crisis And Global Economic Downturn - Latin America Panel Discussion Part 1: Regional Trends; Developing a best-in-class finance function for police http://image.exct.net/lib/fef716717c6301/d/1/Gateway_17_November_2009_Web.html Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:5838334997546622311-54b0bfff3a5ee696b5d8e7546465e845 2009-11-17T07:21:17.629-05:00

Phil Searle, Advisory Board Member for the SSON, asks Jim Ward,Vice President Shared Services International at Eaton, about Eaton's SSC in Glasgow, Scotland- specifically how the current recession has presented both challenges and opportunities

Phil Searle, Advisory Board Member for the SSON, asks Jim Ward,Vice President Shared Services International at Eaton, about Eaton's SSC in Glasgow, Scotland- specifically how the current recession has presented both challenges and opportunities http://www.ssonetwork.com/my-account-login.aspx?redirecturl=/topic_detail.aspx?id=5816&ekfrm=6&prem=1&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_17_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:13903582841620542582-20709392d5f52d8c9b2e386a67081fb8 2009-11-17T07:22:17.035-05:00

This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model for increasing the efficiency of managing a global human resource organization...

This paper identifies the functional areas for which technology can be most effectively deployed, and presents a model for increasing the efficiency of managing a global human resource organization... http://www.ssonetwork.com/downloadform.aspx?id=4930&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_17_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:7251312418350886346-9d1e3ce2cb84b203de0efc00e71f8fc4 2009-11-16T05:32:58.381-05:00

In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an objective measure of success, and rightly, the enterprise engaged in an outsource contract will assess the provider’s performance...

In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an objective measure of success, and rightly, the enterprise engaged in an outsource contract will assess the provider’s performance... http://www.bpovoice.com/profiles/blogs/going-beyond-slas Amit Saxena (BPO Voice) asaxena346 1 1 0 0 urn:com:businessweek:bx:article:10987501728387737282-4de13aa9cd7ccf32382992a1ca2fac71 2009-11-16T10:59:30.232-05:00

Instead of establishing a forum to enable Americans to learn from the full scope and contributors to nearshoring and offshoring, Dobbs used the blunt instruments of shame and condemnation to essentially silence debate.

Instead of establishing a forum to enable Americans to learn from the full scope and contributors to nearshoring and offshoring, Dobbs used the blunt instruments of shame and condemnation to essentially silence debate. http://www.nearshoreamericas.com/lou-dobbs-exit-outrage-and-shame-fails-in-the-end/1572/ Kirk Laughlin klaughlin400 0 0 0 0 urn:com:businessweek:bx:article:5442189810419956314-4b5fbf3efc16a0a123f97eff5aabaa8b 2009-11-16T04:50:28.397-05:00

With the current rate of growth in the BPO industry and an increasing demand for better security and compliance, BPO organizations need to find and maintain a competitive advantage above and beyond prices to leverage this opportunity

With the current rate of growth in the BPO industry and an increasing demand for better security and compliance, BPO organizations need to find and maintain a competitive advantage above and beyond prices to leverage this opportunity http://www.ssonetwork.com/webinar_detail.aspx?id=4982&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_16_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:774573846156253391-1718a6ab0fc49e79599c89f7062d7e37 2009-11-16T04:51:43.197-05:00

Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared Services Survey 2009 on the current state of the industry and what we can expect to see next...

Andy Hui, CFO Services Practice Lead at Deloitte Consulting S.E. Asia, shares insight from Deloitte's Global Shared Services Survey 2009 on the current state of the industry and what we can expect to see next... http://www.ssonetwork.com/topic_detail.aspx?id=6362&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_16_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:13726533831703554161-54c24b3b3d22df29ae55a3cfa54b791c 2009-11-16T04:48:28.296-05:00

The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009 and, extend this to everyone who entered, as the standards of entry this year were once again of a very high level. Roll on 2010

The Shared Services & Outsourcing Network would like to offer sincere congratulations to all the winners for 2009 and, extend this to everyone who entered, as the standards of entry this year were once again of a very high level. Roll on 2010 http://www.ssonetwork.com/awards_previous.aspx?id=600&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_16_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 0 0 0 0 urn:com:businessweek:bx:article:5601815194994294800-7e1751fa387a2163d7ab35209e845d5f 2009-11-13T01:25:29.021-05:00

IBM (NYSE: IBM) yesterday announced a nine-year strategic outsourcing agreement with Chugoku Bank, a major Japanese regional bank.

IBM (NYSE: IBM) yesterday announced a nine-year strategic outsourcing agreement with Chugoku Bank, a major Japanese regional bank. http://outsourceportfolio.com/ibm-japan-signs-9-year-strategic-outsourcing-contract/ James Williams jwilliams998 5 5 0 0 urn:com:businessweek:bx:article:8800837805956050593-160ecc4cda023f92ae31e4f92fa23dc7 2009-11-13T06:22:55.220-05:00

Improve the 'upside' to your outsourcing arrangement and minimize the 'downside' risks...

Improve the 'upside' to your outsourcing arrangement and minimize the 'downside' risks... http://www.ssonetwork.com/my-account-login.aspx?redirecturl=/topic_detail.aspx?id=6352&ekfrm=6&prem=1&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_13_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 4 4 0 0 urn:com:businessweek:bx:article:8603598380185261372-e0ac7dbd16f9c4fc7970c6119d2ea87e 2009-11-04T18:45:26.758-05:00

Highlance stands as an online marketplace where businesses and different professionals can connect and carry different projects to completion. The site can be employed by small to medium-sized companies that are keen on outsourcing, whereas entrepreneurs looking for raw talent can browse through the profiles that make up the database and see what crops up.

Highlance stands as an online marketplace where businesses and different professionals can connect and carry different projects to completion. The site can be employed by small to medium-sized companies that are keen on outsourcing, whereas entrepreneurs looking for raw talent can browse through the profiles that make up the database and see what crops up. http://www.highlance.com Sherjeel Zaman szaman045 7 6 0 1 urn:com:businessweek:bx:article:14127639674532398554-d809e4f51d6f001004083d3147e0071b 2009-11-11T05:45:25.379-05:00

Imitation is the greatest form of flattery and India should take pride on the fact that other nations tend to copy Indian models when it comes to boost up BPO/ outsourcing industry in their countries. China is clearly in the race with India and in...

Imitation is the greatest form of flattery and India should take pride on the fact that other nations tend to copy Indian models when it comes to boost up BPO/ outsourcing industry in their countries. China is clearly in the race with India and in... http://www.bpovoice.com/profiles/blogs/chinese-outsourcing Amit Saxena (BPO Voice) asaxena346 6 6 0 0 urn:com:businessweek:bx:article:11942080343182460240-5f6e755a542396b4aa328e77384150d2 2009-11-11T08:40:39.877-05:00

The USA H-1B visa program has plenty of spaces left to be filled as only 46,700 petitions have been filed as of September 25. In sharp contrast, it took only one day to fill up all 65,000 slots for 2009 – just before the recession began to bite. Will the next Silicon Valley or innovation hub be in India or China and not the USA?

The USA H-1B visa program has plenty of spaces left to be filled as only 46,700 petitions have been filed as of September 25. In sharp contrast, it took only one day to fill up all 65,000 slots for 2009 – just before the recession began to bite. Will the next Silicon Valley or innovation hub be in India or China and not the USA? http://outsourceportfolio.com/innovation-outsourced/ James Williams jwilliams998 2 2 0 0 urn:com:businessweek:bx:article:16848125791583132553-7fad0e9cc39646eee636f9b2be72c13d 2009-11-13T06:21:52.502-05:00

Organizations that have well developed Shared Services operations are in a unique position to realise accelerated savings in mergers and acquisitions. Discover eight key contributions that Shared Services can make to your next corporate deal.

Organizations that have well developed Shared Services operations are in a unique position to realise accelerated savings in mergers and acquisitions. Discover eight key contributions that Shared Services can make to your next corporate deal. http://www.ssonetwork.com/topic_detail.aspx?id=4774&ekfrm=6&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_13_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:9548146934076344235-97840d3e8827091fac0831cefcd01643 2009-11-13T06:24:17.845-05:00

Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in India for $30 million. As part of this deal, EXL have won an 8 year contract to provide the back office services for $160 million.

Nasdaq listed Indian Outsourcing firm EXL, announced the acquisition of American Express’ travel services captive in India for $30 million. As part of this deal, EXL have won an 8 year contract to provide the back office services for $160 million. http://www.ssonetwork.com/content.aspx?id=5740&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_13_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 1 1 0 0 urn:com:businessweek:bx:article:4957428585825696200-1bd2eee5b56507bebf661cadd8f975df 2009-11-12T06:35:50.169-05:00

Continuing our series on cloud computing...does it have the potential to transform outsourcing?...read more

Continuing our series on cloud computing...does it have the potential to transform outsourcing?...read more http://www.ssonetwork.com/topic_detail.aspx?id=5900&utm_source=ssonetwork.com&utm_medium=SMO&utm_campaign=BXCHANGE&utm_content=11_12_2009&mac=SSON_Ext_SMOQ409 Chris Gayner cgayner561 2 2 0 0