Most Active Articles 2009-11-25T06:36:06.318-05:00 Business Exchange Business_Exchange@businessweek.com urn:com:businessweek:bx:topic:most-active:hospitality-industry Jim Butler jbutler539 urn:com:businessweek:bx:article:15638124317019209245-c75406290241f90eabdecb339ee1dfa0 2009-11-11T16:52:29.376-05:00

Can today's suite oriented (room with complimentary breakfast/extras) hotels successfully reposition as a modern day B&B?

Can today's suite oriented (room with complimentary breakfast/extras) hotels successfully reposition as a modern day B&B? http://tommartin.typepad.com/positive_disruption/2009/11/tom_martin_hotel_hospitality_marketing.html.html Tom Martin tmartin858 9 9 0 0 urn:com:businessweek:bx:article:5634224701832354024-a872c8804d16b67ee99e062cd7db8c91 2009-11-09T07:26:10.285-05:00

I just read an interesting interview in Forbes with Simon Cooper, president of the Ritz-Carlton, who provides some insight into Ritz-Carlton’s customer-centric culture. Here are some of Cooper’s remarks: We focus on three fundamentals.

I just read an interesting interview in Forbes with Simon Cooper, president of the Ritz-Carlton, who provides some insight into Ritz-Carlton’s customer-centric culture. Here are some of Cooper’s remarks: We focus on three fundamentals. http://experiencematters.wordpress.com/2009/11/09/inside-ritz-carltons-customer-centric-culture/ Bruce Temkin btemkin340 24 23 1 0 urn:com:businessweek:bx:article:10215684662556037815-8c3ceee1a6f08ec92861716ed1670247 2009-11-15T18:36:54.057-05:00

Destination: Wentworth Mansion, Charleston, South Carolina Mode of Transport: Jetstream 32 Closest Airport to Charleston: Charleston International Airport When I first discovered that I would be traveling by private aircraft to Charleston, South...

Destination: Wentworth Mansion, Charleston, South Carolina Mode of Transport: Jetstream 32 Closest Airport to Charleston: Charleston International Airport When I first discovered that I would be traveling by private aircraft to Charleston, South... http://www.planeconversations.com/2009/11/14/charleston-a-historic-city-in-the-prime-of-its-life/ Jon Anne Doty jdoty792 1 1 0 0 urn:com:businessweek:bx:article:14792922583812439938-c9a52c5b3364dc7c9340a55065de98b9 2009-11-05T10:39:03.068-05:00

Lately a few travel reviewer types have emerged whose advice should be taken with a healthy dose of skepticism. In the spirit of parody, here are a few to watch out for.

Lately a few travel reviewer types have emerged whose advice should be taken with a healthy dose of skepticism. In the spirit of parody, here are a few to watch out for. http://www.danieledwardcraig.com/blog/2009/11/hidden-gem-or-lame-online-travel.html Daniel Edward Craig dcraig476 4 4 0 0 urn:com:businessweek:bx:article:17425205750316416422-b3c97d50dd829f509dd376c8fa868220 2009-11-04T09:54:09.179-05:00

Herewith is a modest list of dos and dont's for servers at any restaurant.

Herewith is a modest list of dos and dont's for servers at any restaurant. http://boss.blogs.nytimes.com/2009/10/29/one-hundred-things-restaurant-staffers-should-never-do-part-one/?em Steve Hans shans652 8 8 0 0 urn:com:businessweek:bx:article:12981536013065575567-e3a9c0b8890f3bd674fa012b45c8f742 2009-11-01T07:47:15.202-05:00

Millennium & Copthorne Middle East will bring three new brands to the region in its quest to reach 100 hotels in the Middle East by 2015.

Millennium & Copthorne Middle East will bring three new brands to the region in its quest to reach 100 hotels in the Middle East by 2015. http://www.arabianbusiness.com/572181-hotel-group-aims-to-become-mideasts-biggest Kashif Rehmat krehmat465 5 5 0 0 urn:com:businessweek:bx:article:12701859675001897484-8f0370267d409d626d891e1604275778 2009-11-04T10:37:47.182-05:00

Orient-Express Hotels Ltd. owners or part-owners and managers of 49 luxury hotels, restaurants, tourist, trains and river cruise properties operating in 25 countries, today announced its results for the third quarter ended September 30, 2009.

Orient-Express Hotels Ltd. owners or part-owners and managers of 49 luxury hotels, restaurants, tourist, trains and river cruise properties operating in 25 countries, today announced its results for the third quarter ended September 30, 2009. http://www.reuters.com/article/pressRelease/idUS217316+03-Nov-2009+PRN20091103 Charles Dubow cdubow602 1 1 0 0 urn:com:businessweek:bx:article:16509384914294197238-79b666db88d78cd3515a0989efb56047 2009-11-04T10:08:59.977-05:00

The United States has agreed to sell its embassy building in Grosvenor Square, Mayfair, to a Qatari sovereign wealth-backed developer for an undisclosed sum. The US State Department said yesterday that it would sell the Chancery building, home to...

The United States has agreed to sell its embassy building in Grosvenor Square, Mayfair, to a Qatari sovereign wealth-backed developer for an undisclosed sum. The US State Department said yesterday that it would sell the Chancery building, home to... http://business.timesonline.co.uk/tol/business/industry_sectors/construction_and_property/article6901653.ece Charles Dubow cdubow602 2 2 0 0 urn:com:businessweek:bx:article:9455864636526098591-b0aa8469291065efc8adf31d484e1679 2009-01-12T15:49:00.000-05:00

With the hotel industry facing the lowest occupancy rates since 1971...

With the hotel industry facing the lowest occupancy rates since 1971... http://www.danieledwardcraig.com/blog/2009/01/hotel-industry-trends-in-2009-deep.html 227 225 2 0 urn:com:businessweek:bx:article:5451469813954886608-ecb3022b65f41bf99ccbcd6c4e2d3dde 2009-10-29T14:10:28.639-04:00

[Editor's Note: This article is the latest in Anna Clark's series of profiles of eco-leaders; to read the full series, visit GreenBiz.com/EcoLeadership.] Deirdre Imus, bestselling author and president of the Deirdre Imus Environmental Center for...

[Editor's Note: This article is the latest in Anna Clark's series of profiles of eco-leaders; to read the full series, visit GreenBiz.com/EcoLeadership.] Deirdre Imus, bestselling author and president of the Deirdre Imus Environmental Center for... http://greenbiz.com/blog/2009/10/29/greening-toxic-hospitals-interview-deirdre-imus Hugh Byrne hbyrne450 2 2 0 0 urn:com:businessweek:bx:article:5868734372890089212-ec2d76c0149e87223c7aa35e4c526c34 2009-11-01T07:43:55.673-05:00

The shortlists for the inaugural Caterer Middle East Awards will be unveiled online at HME.com over the course of the next three weeks. After a long process of whittling down the hundreds of nominations submitted by outlets around the region,...

The shortlists for the inaugural Caterer Middle East Awards will be unveiled online at HME.com over the course of the next three weeks. After a long process of whittling down the hundreds of nominations submitted by outlets around the region,... http://www.hoteliermiddleeast.com/article-6265-caterer-awards-countdown-individual-awards-1/ Kashif Rehmat krehmat465 0 0 0 0 urn:com:businessweek:bx:article:4294226299254210863-f0dfabd9e680a873bdcbf71c5c01f997 2009-10-21T05:57:48.971-04:00

It used to be that one unsatisfied hotel guest would tell at least five others about his experience. With the advent of social networking that number has compounded into hundreds and even thousands.

It used to be that one unsatisfied hotel guest would tell at least five others about his experience. With the advent of social networking that number has compounded into hundreds and even thousands. http://www.danieledwardcraig.com/blog/2009/10/online-reviews-bane-of-hotels-existence.html Daniel Edward Craig dcraig476 6 6 0 0 urn:com:businessweek:bx:article:18254519410510791708-4603f35b49fd6b7112b6304e058b7ce4 2009-10-23T11:32:39.882-04:00

New labels listing the carbon dioxide emissions associated with the production of foods, from whole wheat pasta to fast food burgers, are appearing on some grocery items and restaurant menus around the country.

New labels listing the carbon dioxide emissions associated with the production of foods, from whole wheat pasta to fast food burgers, are appearing on some grocery items and restaurant menus around the country. http://www.nytimes.com/2009/10/23/world/europe/23degrees.html?ref=dining Steve Hans shans652 2 2 0 0 urn:com:businessweek:bx:article:5955818583369791922-2b7fb1ecf9e1423b30235ff1bcb01e93 2009-09-25T11:34:12.461-04:00

Looking for a sure-fire way to do a little damage to your brand? Follow these two simple steps: Make the decision to fire a very important yet modestly paid sector of your workforce. Fire the entire lot of them. Outsource their positions to a...

Looking for a sure-fire way to do a little damage to your brand? Follow these two simple steps: Make the decision to fire a very important yet modestly paid sector of your workforce. Fire the entire lot of them. Outsource their positions to a... http://blogs.harvardbusiness.org/hbr/hbreditors/2009/09/hyatt_housekeepers_and_damagin.html Leslie MacCallum lmaccallum946 11 10 0 1 urn:com:businessweek:bx:article:8039351512376896191-e6080bec688e844a01121f7eb7a43353 2009-02-04T17:14:00.000-05:00

Feb. 4: The occupancy ratio of hospitality industry has fallen to about 55 per cent in January 2009 compared with 85 to 105 per cent one year ago.

Feb. 4: The occupancy ratio of hospitality industry has fallen to about 55 per cent in January 2009 compared with 85 to 105 per cent one year ago. http://203.197.197.71/115939.aspx 90 89 1 0 urn:com:businessweek:bx:article:1261105817470093497-62af977c5bbbb515a4e52748cc6ddaa8 2009-01-01T02:00:00.000-05:00

As the recession continues, hotel companies that are able to limit the degree to which room rates are discounted will be in the best position to

As the recession continues, hotel companies that are able to limit the degree to which room rates are discounted will be in the best position to http://seekingalpha.com/article/112857-surviving-the-recession-hotel-industry-hibernation-strategies?source=feed 105 105 0 0 urn:com:businessweek:bx:article:1633681921907260406-c0263bea65d35fe86007599dc5273443 2009-10-20T15:14:59.324-04:00

UNTIL recently, Singapore’s food scene was ruled by two very different eating experiences: the city’s venerated street stalls, appropriately glorified by food writers like Calvin Trillin; and upscale European-style restaurants like Iggy’s and Au Jardin. But a small group of chefs is reinventing the city’s traditional food culture, finding a balancing point between the city’s cheap but hard to navigate street food and the expensive white-tablecloth spots.

UNTIL recently, Singapore’s food scene was ruled by two very different eating experiences: the city’s venerated street stalls, appropriately glorified by food writers like Calvin Trillin; and upscale European-style restaurants like Iggy’s and Au Jardin. But a small group of chefs is reinventing the city’s traditional food culture, finding a balancing point between the city’s cheap but hard to navigate street food and the expensive white-tablecloth spots. http://travel.nytimes.com/2009/10/18/travel/18choice.html?ref=dining Steve Hans shans652 0 0 0 0 urn:com:businessweek:bx:article:4405062409585496914-390e0890fcdc03688a424873920951f0 2009-09-23T15:02:26.210-04:00

Airbnb is a new web business that connects people with houses, condos, couches, air mattresses and other accommodations for rent with travelers looking for them...

Airbnb is a new web business that connects people with houses, condos, couches, air mattresses and other accommodations for rent with travelers looking for them... http://news.alibaba.com/article/detail/entrepreneur/100173924-1-don%2527t-cut-out-middleman.html Jesse Kedy jkedy401 2 1 0 1 urn:com:businessweek:bx:article:2692714457470224466-1ca8637d1621351c1eb847e3ecca7677 2009-03-19T20:15:00.000-04:00

For the week ending March 14, the U.S. hotel industry continued posting...

For the week ending March 14, the U.S. hotel industry continued posting... http://boardingarea.com/blogs/joesharkey/2009/03/19/more-bad-numbers-for-hotel-industry/ 39 38 1 0 urn:com:businessweek:bx:article:2055187938808951900-21ac474afb799ca267b8e2cc02230063 2008-12-02T15:16:32.890-05:00

How are the hotels going to stay in business when people are not traveling? PriceWaterhouseCoopers UK recently released a report on the declining hospitality and leisure industry offering advice on how to survive the massive downturn.

How are the hotels going to stay in business when people are not traveling? PriceWaterhouseCoopers UK recently released a report on the declining hospitality and leisure industry offering advice on how to survive the massive downturn. http://insidetheaisle.com/2008/12/hotel-marketing-in-quicksand-economy/ Alex Delotch Davis adavis940 52 52 0 0 urn:com:businessweek:bx:article:13312110883637985537-058368feac9a31fa215285fe777c0821 2009-03-18T20:00:00.000-04:00

...issue of its renowned British Hotel Business Guest Survey. The latest edition reveals how the economic crisis will affect the UK hotel market...

...issue of its renowned British Hotel Business Guest Survey. The latest edition reveals how the economic crisis will affect the UK hotel market... http://feedproxy.google.com/~r/TraveldailynewsLatestNews/~3/CApr6TUOfaU/29979 34 34 0 0 urn:com:businessweek:bx:article:13607017677077638558-0eaf8ae27d7973a97d7a4e0d438e6ff4 2008-11-08T01:32:05.540-05:00

People used to take it for granted that when it came to airlines and hotels that you bought an anonymous seat or room, and you bought site unseen. Then the traditional airlines came along...

People used to take it for granted that when it came to airlines and hotels that you bought an anonymous seat or room, and you bought site unseen. Then the traditional airlines came along... http://www.business-strategy-innovation.com/2008/10/raising-expectations-hotel-innovation.html Braden Kelley bkelley034 60 59 0 1 urn:com:businessweek:bx:article:17188942540140711591-9b7db3207c20362b033138e590c7c4c3 2009-09-03T15:45:46.771-04:00

This is a video of a presentation given at the Social South Conference. It details a case study where Tom Martin used Twitter to successfully change brand perception of Mardi Gras. The case study includes the complete data set and links to the slides.

This is a video of a presentation given at the Social South Conference. It details a case study where Tom Martin used Twitter to successfully change brand perception of Mardi Gras. The case study includes the complete data set and links to the slides. http://tommartin.typepad.com/positive_disruption/2009/09/tom_martin_social_media_consultant_twitter_case_study_a-man-an-iphone-and-a-dream-the-movie-.html Tom Martin tmartin858 3 3 0 0 urn:com:businessweek:bx:article:7663339355088539231-0735627d9fc30775e9794e6846cb0977 2009-02-05T08:03:00.000-05:00

Commissioned by the FHRAI, the annual Indian Hotel Industry Survey brings together industry's key statistics.

Commissioned by the FHRAI, the annual Indian Hotel Industry Survey brings together industry's key statistics. http://www.hvs.com/Jump/?f=2793.pdf&c=3732&rt=2 32 31 1 0 urn:com:businessweek:bx:article:14303843691467805342-940e89b8bea744fb39a5dc3100c57d49 2009-09-17T18:24:19.400-04:00

Toyota is often idolized for its super-efficient logistics and manufacturing operations. But after less than an hour on the job as Toyota's meeting services manager in 2006, Louann Cashill discovered that the carmaker could be as wasteful as Detroit's...

Toyota is often idolized for its super-efficient logistics and manufacturing operations. But after less than an hour on the job as Toyota's meeting services manager in 2006, Louann Cashill discovered that the carmaker could be as wasteful as Detroit's... http://www.businessweek.com/innovate/content/sep2009/id20090916_974911.htm?chan=innovation_innovation+%2B+design_top+stories Michael Arndt marndt561 2 2 0 0