'Hope Now' Hot Line Frustrates Borrowers Needing Help Now

A telephone hot line run by the Hope Now Alliance, a public-private partnership launched by the White House in October as a lifeline for homeowners facing foreclosure, appears to be leaving many callers more frustrated than hopeful. The hot line's counselors are supposed to help connect borrowers with lenders and try to work out loan modifications. MSNBC's John W. Schoen reported March 13 that a...