Brands Leverage Social Media, Events Like South by Southwest (SXSW) 2009 to Build Customer Relationships amid Recession, WeSeed Says

complaint with refunds and gift cards. * Other brands such as Kodak, Dell, Starbucks, Dunkin Donuts, Whole Foods, H&R Block, and Ford have representatives on Twitter and other social networking sites not only to provide company news, but to answer...