India Offshore Outsourcing - Business Exchange Most Active Articles 2009-11-25T13:59:21.033-05:00 Business Exchange Business_Exchange@businessweek.com urn:com:businessweek:bx:topic:most-active:india-offshore-outsourcing Isaac Sacolick isacolick111 Importance of corporate governance alignment between the enterprise and BPO provider's urn:com:businessweek:bx:article:9696176795392373608-48ff5a0b813c1f64cf30228d6ce207ce 2009-11-23T13:17:11.916-05:00 Corporate Governance helps align the activities of an enterprise to best meet business and compliance requirements. While compliance requirements and reducing risk exposure dominates the Corporate Governance process, successful enterprises use Corporate Governance to increase corporate security and confidentiality for sharing proprietary information, enable greater collaboration and information sharing, adopt “best practice” standards, and facilitate decision making across all stakeholders. At the heart of Corporate Governance is managing all of the activities across the enterprise. Corporate Governance helps align the activities of an enterprise to best meet business and compliance requirements. While compliance requirements and reducing risk exposure dominates the Corporate Governance process, successful enterprises use Corporate Governance to increase corporate security and confidentiality for sharing proprietary information, enable greater collaboration and information sharing, adopt “best practice” standards, and facilitate decision making across all stakeholders. At the heart of Corporate Governance is managing all of the activities across the enterprise. bpovoice.com http://www.bpovoice.com/profiles/blogs/importance-of-corporate Amit Saxena (BPO Voice) asaxena346 1 1 0 0 Does outsourcing really add value to companies? urn:com:businessweek:bx:article:3261143222551638779-eee33262ea4362495b2b7f5ec557eaef 2009-11-19T04:26:37.966-05:00 There is now empirical evidence that outsourcing, efficiency and innovation are intimately linked There is now empirical evidence that outsourcing, efficiency and innovation are intimately linked outsourceportfolio.com http://outsourceportfolio.com/outsourcing-add-value/ James Williams jwilliams998 5 5 0 0 IT engineering services to touch $50 Billion by 2020 urn:com:businessweek:bx:article:3464766059567337383-a7a447dc40cea90c461e0709f9c97940 2009-11-19T01:48:45.201-05:00 Engineering services could help add 2 per cent of the gross domestic product of the country, which is expected to keep a growth pace of 7-7.5 per cent over the next 10 years, the study said. Engineering services could help add 2 per cent of the gross domestic product of the country, which is expected to keep a growth pace of 7-7.5 per cent over the next 10 years, the study said. business-standard.com http://www.business-standard.com/india/news/it-engg-services-to-touch-50-bn-by-2020-nasscom/78578/on Rajeev Bajpai rbajpai042 1 1 0 0 Outsourcing Myths Have No Grounds, Says Deloitte CIO urn:com:businessweek:bx:article:4696819339915137231-19344b79b86b2505dbd90935c428169b 2009-11-18T03:22:24.792-05:00 Outsourcing continues to present advantages to companies looking to streamline and save costs, the CIO of professional-services provider Deloitte LLP insisted during the Global Sourcing Forum and Expo in New York City. Outsourcing continues to present advantages to companies looking to streamline and save costs, the CIO of professional-services provider Deloitte LLP insisted during the Global Sourcing Forum and Expo in New York City. eweek.com http://www.eweek.com/c/a/IT-Management/Outsourcing-Myths-Have-No-Grounds-Says-Deloitte-CIO-767648/ James Williams jwilliams998 3 3 0 0 The outsource gap between India and China is widening urn:com:businessweek:bx:article:5628753855004924959-d207526e1db997d9f13cbef5fb61d5b4 2009-10-31T06:32:55.683-04:00 The new McKinsey & Co report shows, that China currently accounts for less than 10% of the global $60bn market for offshore-outsourcing of IT services.Four of the top ten Chinese IT service providers have grown only by 15% to 20% over the past five... The new McKinsey & Co report shows, that China currently accounts for less than 10% of the global $60bn market for offshore-outsourcing of IT services.Four of the top ten Chinese IT service providers have grown only by 15% to 20% over the past five... bpovoice.com http://www.bpovoice.com/profiles/blogs/the-outsource-gap-between Amit Saxena (BPO Voice) asaxena346 84 84 0 0 Wipro rated as “challenger” in SAP Outsourcing by Gartner urn:com:businessweek:bx:article:5362406425528926055-4858342a4e4254f3edcb7f12c9a0761f 2009-11-17T08:35:35.053-05:00 Wipro Technologies, the global IT services division of Wipro Limited (NYSE: WIT) announced that leading industry analyst firm Gartner, Inc., leveraged its status. Wipro Technologies, the global IT services division of Wipro Limited (NYSE: WIT) announced that leading industry analyst firm Gartner, Inc., leveraged its status. outsourceportfolio.com http://outsourceportfolio.com/wipro-rated-challenger-sap-outsourcing-gartner/ James Williams jwilliams998 4 4 0 0 Global Economy Recovering---Offshore Industry in India Is In Upbeat Mood urn:com:businessweek:bx:article:4383344709705415212-ba6bb7dfb8224f74eeda687a66e23816 2009-11-16T05:31:14.872-05:00 With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over? Hopefully, a number of reports from various quarters seem to suggest that. The Indian offshore industry is in an upbeat mood... With 2009 winding to the 3rd quarter, the question that haunts the whole world---is the worst in global economy over? Hopefully, a number of reports from various quarters seem to suggest that. The Indian offshore industry is in an upbeat mood... bpovoice.com http://www.bpovoice.com/profiles/blogs/global-economy Amit Saxena (BPO Voice) asaxena346 7 7 0 0 Indian IT cos' EU billing rates may come under tax strain urn:com:businessweek:bx:article:12068193080100926289-27b977db6cfbb67685fbab382624781d 2009-11-15T22:48:26.873-05:00 Starting January 1, the 27-nation bloc plans to impose value-added tax (VAT) on services delivered from non-EU nations such as India, a move which will put a renewed squeeze on profit margins of companies such as Tata Consultancy Services, Infosys and Wipro, offshore outsourcing experts and tech firms say. Starting January 1, the 27-nation bloc plans to impose value-added tax (VAT) on services delivered from non-EU nations such as India, a move which will put a renewed squeeze on profit margins of companies such as Tata Consultancy Services, Infosys and Wipro, offshore outsourcing experts and tech firms say. economictimes.indiatimes.com http://economictimes.indiatimes.com/infotech/ites/Indian-IT-cos-EU-billing-rates-may-come-under-tax-strain/articleshow/5233749.cms Rajeev Bajpai rbajpai042 7 7 0 0 " Africa must not fall into the trap of trying to copy India’s high-volume, low-cost call centre model " - Sean Moroney, Chairman AITEC Africa urn:com:businessweek:bx:article:5606187506010381965-cde2d29c99173ff3e0a59701b356bc73 2009-11-02T14:17:59.727-05:00 With the landing of two undersea cables in East Africa in 2009, the region will have the international broadband capacity at competitive prices to enter the world outsourcing market as a serious player. Kenya, Uganda, Tanzania and Rwanda each have... With the landing of two undersea cables in East Africa in 2009, the region will have the international broadband capacity at competitive prices to enter the world outsourcing market as a serious player. Kenya, Uganda, Tanzania and Rwanda each have... bpovoice.com http://www.bpovoice.com/profiles/blogs/africa-must-not-fall-into-the Amit Saxena (BPO Voice) asaxena346 47 46 0 1 Going Beyond SLAs - BPO Voice : BPO's own Social Network urn:com:businessweek:bx:article:7251312418350886346-9d1e3ce2cb84b203de0efc00e71f8fc4 2009-11-16T05:32:58.381-05:00 In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an objective measure of success, and rightly, the enterprise engaged in an outsource contract will assess the provider’s performance... In the context of outsourcing, measuring success is synonymous with Service Level Agreements (SLAs). SLAs provide an objective measure of success, and rightly, the enterprise engaged in an outsource contract will assess the provider’s performance... bpovoice.com http://www.bpovoice.com/profiles/blogs/going-beyond-slas Amit Saxena (BPO Voice) asaxena346 0 0 0 0 After US, it is UK putting barrier in place against IT workers urn:com:businessweek:bx:article:9573947702217826506-e1d2a5e2f56fda58bbbf1426b3e6c9b8 2009-11-02T04:37:00.341-05:00 From next year onwards, a UK employer would have to announce all jobs to British workers in Jobcentre Plus for four running weeks (Up from two)- before these can be thrown open to workers from other nationalities. This should preventing the displacement of UK workers, mainly in IT sector, but it might be considered as a free trade violation also. From next year onwards, a UK employer would have to announce all jobs to British workers in Jobcentre Plus for four running weeks (Up from two)- before these can be thrown open to workers from other nationalities. This should preventing the displacement of UK workers, mainly in IT sector, but it might be considered as a free trade violation also. outsourceportfolio.com http://outsourceportfolio.com/tough-laws-foreign-it-professionals/ James Williams jwilliams998 34 34 0 0 Indain outsource companies snatching or creating new jobs? urn:com:businessweek:bx:article:12770476158392036569-e613b3156a99c7997e37b145383e2c1b 2009-11-09T08:28:11.959-05:00 Indian IT companies are leading the revival of the global job market Indian IT companies are leading the revival of the global job market outsourceportfolio.com http://outsourceportfolio.com/snatching-creating-jobs/ James Williams jwilliams998 9 9 0 0 Plenty of spaces in USA H-1B visa program urn:com:businessweek:bx:article:11942080343182460240-5f6e755a542396b4aa328e77384150d2 2009-11-11T08:40:39.877-05:00 The USA H-1B visa program has plenty of spaces left to be filled as only 46,700 petitions have been filed as of September 25. In sharp contrast, it took only one day to fill up all 65,000 slots for 2009 – just before the recession began to bite. Will the next Silicon Valley or innovation hub be in India or China and not the USA? The USA H-1B visa program has plenty of spaces left to be filled as only 46,700 petitions have been filed as of September 25. In sharp contrast, it took only one day to fill up all 65,000 slots for 2009 – just before the recession began to bite. Will the next Silicon Valley or innovation hub be in India or China and not the USA? outsourceportfolio.com http://outsourceportfolio.com/innovation-outsourced/ James Williams jwilliams998 3 3 0 0 Accenture to hire 8,000 in India by end of next yea urn:com:businessweek:bx:article:16743306757194706388-25cb3bacecd4e172c0602118d96c8d9d 2009-11-09T04:11:42.673-05:00 "We are 42,000 right now and we imagine we will be about 50,000 by the end of 2010," Accenture Chairman and Chief Executive Officer William D Green told PTI on the sidelines of the India Economic Summit. "We are 42,000 right now and we imagine we will be about 50,000 by the end of 2010," Accenture Chairman and Chief Executive Officer William D Green told PTI on the sidelines of the India Economic Summit. economictimes.indiatimes.com http://economictimes.indiatimes.com/news/news-by-industry/jobs/Accenture-to-hire-8000-in-India-by-end-of-next-year/articleshow/5211415.cms Rajeev Bajpai rbajpai042 6 6 0 0 A Third Party Consolidator Approach for Micro-BPO urn:com:businessweek:bx:article:14789025758972985944-27f4f78ea7f5709b5aeeab7fc616b4a0 2009-11-08T07:20:50.982-05:00 The concept of micro BPO is not new, but it has not achieved its potential. In the world where BPO services are measured in high volume, micro-sourcing provides a source for Small to Mid-Market Businesses (SMBs) to take advantage of global sourcing... The concept of micro BPO is not new, but it has not achieved its potential. In the world where BPO services are measured in high volume, micro-sourcing provides a source for Small to Mid-Market Businesses (SMBs) to take advantage of global sourcing... bpovoice.com http://www.bpovoice.com/profiles/blogs/a-third-party-consolidator Amit Saxena (BPO Voice) asaxena346 3 3 0 0 Want to create new jobs? Use outsourcing! urn:com:businessweek:bx:article:1935935102064156023-d846145cd27c82184d12d7737bc1d5ac 2009-11-08T07:21:43.361-05:00 An old dilemma: Offshore outsourcing vs. labor market. To be or not to be? – to outsource or not? The opposers are of the opinion that outsourcing produces unemployment. It is quite easy to say. In fact, outsourcing lets to improve the situation on... An old dilemma: Offshore outsourcing vs. labor market. To be or not to be? – to outsource or not? The opposers are of the opinion that outsourcing produces unemployment. It is quite easy to say. In fact, outsourcing lets to improve the situation on... bpovoice.com http://www.bpovoice.com/profiles/blogs/want-to-create-new-jobs-use Amit Saxena (BPO Voice) asaxena346 3 3 0 0 Look who else is outsourcing to India: American newspapers urn:com:businessweek:bx:article:732776102786901191-ec0057d24bbc5cbb1579240a26801720 2009-11-05T08:28:09.640-05:00 American print newspapers are increasingly outsourcing copy editing and other work overseas in an effort to survive. American print newspapers are increasingly outsourcing copy editing and other work overseas in an effort to survive. outsourceportfolio.com http://outsourceportfolio.com/outsourcing-india-american-newspapers/ James Williams jwilliams998 7 7 0 0 EXL Appoints Vikas Bhalla as Head of Outsourcing urn:com:businessweek:bx:article:12609459258170787255-64a5b72530cc96dd48c7bbe68d1152f8 2009-11-02T13:14:15.445-05:00 ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading provider of outsourcing and transformation services, today announced organizational changes to its Outsourcing line of business with the appointment of Vikas Bhalla as Head of Outsourcing. ExlService Holdings, Inc. (“EXL”) (NASDAQ: EXLS), a leading provider of outsourcing and transformation services, today announced organizational changes to its Outsourcing line of business with the appointment of Vikas Bhalla as Head of Outsourcing. bpovoice.com http://www.bpovoice.com/news/topics/exl-appoints-vikas-bhalla-as Amit Saxena (BPO Voice) asaxena346 11 11 0 0 Per-employee revenues, profits rise in IT firms urn:com:businessweek:bx:article:3339802610101769208-1735c515728d6af7a2b1203c4e840850 2009-11-09T05:53:36.859-05:00 In a year that saw the worst global slump of the century, many Indian IT companies have made more revenues and profits per employee than they did during the same time last year. In a year that saw the worst global slump of the century, many Indian IT companies have made more revenues and profits per employee than they did during the same time last year. thehindubusinessline.com http://www.thehindubusinessline.com/2009/11/09/stories/2009110950880200.htm Rajeev Bajpai rbajpai042 1 1 0 0 How to Effectively Manage your Offshore and Leased Staff urn:com:businessweek:bx:article:15442841947397068227-10e058c44a8a621818d00bbe90da4b79 2009-10-31T06:33:37.203-04:00 It can be challenging to work with a team that’s working thousands of miles from your location. It’s harder still to keep track of what they’re doing and how much have they have accomplished. However, these challenges can be addressed with just a... It can be challenging to work with a team that’s working thousands of miles from your location. It’s harder still to keep track of what they’re doing and how much have they have accomplished. However, these challenges can be addressed with just a... bpovoice.com http://www.bpovoice.com/profiles/blogs/how-to-effectively-manage-your Amit Saxena (BPO Voice) asaxena346 10 10 0 0 IT outsourcing with business value in mind urn:com:businessweek:bx:article:15147345743234023893-42b279d5ebdad1820f655d43320037f9 2009-10-29T08:36:46.466-04:00 Outsourcing without making an adequate assessment of its impact on the organization as a whole, opens the door to a disappointment. Outsourcing without making an adequate assessment of its impact on the organization as a whole, opens the door to a disappointment. outsourceportfolio.com http://outsourceportfolio.com/outsourcing-business-mind/ James Williams jwilliams998 11 11 0 0 India tops global outsourcing nations list : News : Business urn:com:businessweek:bx:article:17907791423508609166-8467b15c4951fbb3b6b5f4080f5c817d 2009-10-25T09:22:19.631-04:00 India tops global outsourcing nations list By Liau Yun Qing, ZDNet Asia Thursday, October 22, 2009 07:20 PM India continues to top the list of outsourcing nations, with six Indian cities in the top 8 outsourcing destinations, according to a global... India tops global outsourcing nations list By Liau Yun Qing, ZDNet Asia Thursday, October 22, 2009 07:20 PM India continues to top the list of outsourcing nations, with six Indian cities in the top 8 outsourcing destinations, according to a global... zdnetasia.com http://www.zdnetasia.com/news/business/0,39044229,62058816,00.htm Rajeev Bajpai rbajpai042 15 15 0 0 Is Ghana the Next BPO Hotspot? - BPO Voice : BPO's own Social Network urn:com:businessweek:bx:article:5554210174999011838-1d9499754c34011ac495146cdb316688 2009-11-01T15:37:27.941-05:00 Egypt has been there for quite some time. Now more African countries are going to join the BPO bandwagon. Kenya has been smart enough to pick up one or two BPO secrets from Egypt. Now Ghana is the latest country, which is in the race in a big way. Egypt has been there for quite some time. Now more African countries are going to join the BPO bandwagon. Kenya has been smart enough to pick up one or two BPO secrets from Egypt. Now Ghana is the latest country, which is in the race in a big way. bpovoice.com http://www.bpovoice.com/profiles/blogs/is-ghana-the-next-bpo-hotspot Amit Saxena (BPO Voice) asaxena346 3 3 0 0 Legal Process Outsourcing (LPO): A sunshine outsourcing sector urn:com:businessweek:bx:article:6030813314541121477-731b2c17d62e1a03f9cea49937990b9f 2009-11-04T08:48:53.831-05:00 LPO has emerged as a sunrise outsourcing industry offering a huge potential cost savings for both law firms and corporations with large legal departments along with significant opportunities for outsourcing vendors and offshore locations. LPO has emerged as a sunrise outsourcing industry offering a huge potential cost savings for both law firms and corporations with large legal departments along with significant opportunities for outsourcing vendors and offshore locations. outsourceportfolio.com http://outsourceportfolio.com/legal-process-outsourcing-lpo-sunshine-outsourcing-sector/ James Williams jwilliams998 3 3 0 0 How Offshore Staff Leasing Can Benefit Your Business in Times of Crisis urn:com:businessweek:bx:article:16040915213039073085-805e48bce2b47b106dc466e7022732ea 2009-10-31T06:34:31.847-04:00 As much of the western world is reeling from the first great economic crisis of the 21st century, the Philippines is holding forth. It is, in fact, taking advantage of the situation thanks to the strong business process outsourcing (BPO) and staff... As much of the western world is reeling from the first great economic crisis of the 21st century, the Philippines is holding forth. It is, in fact, taking advantage of the situation thanks to the strong business process outsourcing (BPO) and staff... bpovoice.com http://www.bpovoice.com/profiles/blogs/how-offshore-staff-leasing-can Amit Saxena (BPO Voice) asaxena346 7 5 0 2