Most Active Articles 2013-05-19T11:41:10.622-04:00 Business Exchange Business_Exchange@businessweek.com urn:com:businessweek:bx:topic:most-active:interaction-design Itamar Medeiros imedeiros325 urn:com:businessweek:bx:article:12013931406529643456-12af939d4b5856b078646ff628eee941 2012-09-11T18:55:22.927-04:00

Shomila s Head of Enterprise Lab at Telefonica O2 UK. Rapid and collaborative innovation is her focus. I was happy to meet her at the European Open Innovation Summit in Brussels and discover that we share many commonalities in our experience of rapid innovation. She delivered a brilliant lecture about achieving fast and better innovation in partnership, in the noteworthy framework of O2 Enterprise Lab initiative.

Shomila s Head of Enterprise Lab at Telefonica O2 UK. Rapid and collaborative innovation is her focus. I was happy to meet her at the European Open Innovation Summit in Brussels and discover that we share many commonalities in our experience of rapid innovation. She delivered a brilliant lecture about achieving fast and better innovation in partnership, in the noteworthy framework of O2 Enterprise Lab initiative. http://www.innovationexcellence.com/blog/2012/09/10/take-ideas-faster-to-market-by-shomila-malik-head-of-o2-enterprise-lab/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:15373950500309612723-f7e5c2f9581aea9e66c2973494e0c862 2012-10-16T21:05:56.315-04:00

Having recently moved from client side to Consultancy, I found lots of little surprises when switching places. I thought it would be fun to expose some of the myths I had about consultants when I was a client and give you some insight and tips for getting the best out of your consultancy.

Having recently moved from client side to Consultancy, I found lots of little surprises when switching places. I thought it would be fun to expose some of the myths I had about consultants when I was a client and give you some insight and tips for getting the best out of your consultancy. http://www.innovationexcellence.com/blog/2012/10/12/from-client-to-consultancy-four-myths-dispelled/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:16348354059887111160-d22a8ab66d6377144d916276a839806b 2012-08-29T12:24:08.177-04:00

A story about evolution of design over time: how it impacts the role of design manager, as innovation becomes a collective adventure.

A story about evolution of design over time: how it impacts the role of design manager, as innovation becomes a collective adventure. http://www.innovationexcellence.com/blog/2012/08/19/solitary-genius-to-holistic-design-by-patrick-le-quement-renault-design-creator/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:7841443074610587929-2fc4a055ae660751ba93432862beabfc 2012-10-09T12:48:08.335-04:00

Consumerization means bringing the consumer into the design process so that they can get what they want, when they want it, and in the form that they are expecting. iRise is working to change a 30 year-old process about how business and information technology professionals communicate about requirements in order to make consumer/designer co-design a reality.

Consumerization means bringing the consumer into the design process so that they can get what they want, when they want it, and in the form that they are expecting. iRise is working to change a 30 year-old process about how business and information technology professionals communicate about requirements in order to make consumer/designer co-design a reality. http://terrigriffith.com/blog/irisetechnology-augmenting-work Terri Griffith tgriffith986 1 0 0 1 urn:com:businessweek:bx:article:8353289538084959604-e1a60775e4d477d7ab21751243132966 2013-01-07T10:58:03.068-05:00

To keep users happy, good usability is important stuff. In this blog. I wanted to break down three simple ways you can to improve usability on your website.

To keep users happy, good usability is important stuff. In this blog. I wanted to break down three simple ways you can to improve usability on your website. http://www.axzm.com/3-ways-to-improve-usability-on-your-website Steve Floyd sfloyd693 0 0 0 0 urn:com:businessweek:bx:article:4070077075578440007-2116abbc1542c283dcdb9377ddeaba17 2012-10-05T13:24:36.486-04:00

For catalysts to flourish, companies need to embrace open innovation, approach innovation systematically, simplify and decentralize decision-making mechanisms, and be learning-focused and failure-tolerant. Beyond that, they need to make the pursuit of transformative innovation a purpose-driven activity.

For catalysts to flourish, companies need to embrace open innovation, approach innovation systematically, simplify and decentralize decision-making mechanisms, and be learning-focused and failure-tolerant. Beyond that, they need to make the pursuit of transformative innovation a purpose-driven activity. http://www.innovationexcellence.com/blog/2012/10/05/innovation-catalytic-converters/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:650559153622128987-5f408fe54a5f5c8ed8bf79f9139518dd 2012-09-27T19:57:13.941-04:00

From time to time Innovation Excellence will invite our community to participate in short surveys on topics relevant to innovation. This one is on packaging, and it is designed to capture your thinking about the role packaging plays in your business. In return for participating in this survey, we will send you the a free iPad app on packaging innovation..

From time to time Innovation Excellence will invite our community to participate in short surveys on topics relevant to innovation. This one is on packaging, and it is designed to capture your thinking about the role packaging plays in your business. In return for participating in this survey, we will send you the a free iPad app on packaging innovation.. http://www.innovationexcellence.com/blog/2012/09/27/curious-about-packaging-thought-leadership/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:8089557541235832487-95c774a0d738e752817b55c1d72799d2 2012-07-16T16:19:06.629-04:00

Fast prototyping is a well-known approach to test new concepts through partial completion. But what if the prototype were not the transfer of a new concept, but a way to generate new concepts and creative ideas? That’s the path that Virginia Cruiz and Nicolas Gaudron, founders of design agency and innovation consultancy IDSL, have investigated and described in “Open-ended objects: a tool for brainstorming”.

Fast prototyping is a well-known approach to test new concepts through partial completion. But what if the prototype were not the transfer of a new concept, but a way to generate new concepts and creative ideas? That’s the path that Virginia Cruiz and Nicolas Gaudron, founders of design agency and innovation consultancy IDSL, have investigated and described in “Open-ended objects: a tool for brainstorming”. http://www.innovationexcellence.com/blog/2012/07/16/stimulate-creativity-open-ended-objects-for-brainstorming/ Dru Sturgess dsturgess259 0 0 0 0 urn:com:businessweek:bx:article:9551433548026880031-98ea8c1739aea0056114bfaaf46e7da4 2012-07-08T10:50:50.766-04:00

Real innovation is slowly grinding to a halt in many organizations. If the top leadership are not totally engaged in driving innovation it struggles, it grows in complexity; it gets bogged down in the internal politics of self-preservation and delivers only a ‘watered down’ end result, seen far too often to be a lasting sustaining solution, which it is plainly not. When are we going to recognize that innovation, as we have it organized within...

Real innovation is slowly grinding to a halt in many organizations. If the top leadership are not totally engaged in driving innovation it struggles, it grows in complexity; it gets bogged down in the internal politics of self-preservation and delivers only a ‘watered down’ end result, seen far too often to be a lasting sustaining solution, which it is plainly not. When are we going to recognize that innovation, as we have it organized within... http://www.innovationexcellence.com/blog/2012/07/06/the-case-for-an-innovation-redesign-part-one/ Dru Sturgess dsturgess259 1 1 0 0 urn:com:businessweek:bx:article:13173852691794357271-036072949cccd4297b20f724c2fb8059 2012-08-19T16:35:48.512-04:00

What is Design Thinking? Because of the word 'design'€ and many automatically associate it with the craft of design or design as a profession. Actually it is less to do with '€œdesign'€ and more with '€œsystem'. There are many ways to define

What is Design Thinking? Because of the word 'design'€ and many automatically associate it with the craft of design or design as a profession. Actually it is less to do with '€œdesign'€ and more with '€œsystem'. There are many ways to define http://www.innovationexcellence.com/blog/2012/08/14/design-thinking-balances-the-rational-and-emotional/ Dru Sturgess dsturgess259 1 1 0 0 urn:com:businessweek:bx:article:13589550583668909664-ee7fab68011392000faee8c60fed1dec 2013-01-15T11:40:03.455-05:00

This blog provides a list of what we believe to be the most amazing websites built on Drupal.

This blog provides a list of what we believe to be the most amazing websites built on Drupal. http://www.axzm.com/amazing-websites-built-on-drupal Steve Floyd sfloyd693 1 1 0 0 urn:com:businessweek:bx:article:8895749893448211684-53e7d8d28c24817c4b9a352c1c1869a4 2012-12-02T15:20:38.600-05:00

Thought leaders in the design community are raising the bar and sharing their unfiltered views and behind-the scene stories around problems, opportunities and challenges that businesses face today as they stretch and grow their brands. These elite perspectives are now available through a new Designer Showcase to connect innovators and brand leaders to the best design thinking around the world.

Thought leaders in the design community are raising the bar and sharing their unfiltered views and behind-the scene stories around problems, opportunities and challenges that businesses face today as they stretch and grow their brands. These elite perspectives are now available through a new Designer Showcase to connect innovators and brand leaders to the best design thinking around the world. http://www.innovationexcellence.com/blog/2012/12/02/elite-access-design-insight-foresight/ Dru Sturgess dsturgess259 34 34 0 0 urn:com:businessweek:bx:article:15913491713587426057-7861aa2a02a4e1cfef57169352b657cf 2013-01-11T12:30:21.139-05:00

Design inspiration can be critical when you are up against the wall on deadlines. Check out this list of 12 exceptional websites for design inspiration.

Design inspiration can be critical when you are up against the wall on deadlines. Check out this list of 12 exceptional websites for design inspiration. http://www.axzm.com/12-exceptional-websites-for-design-inspiration Steve Floyd sfloyd693 1 1 0 0 urn:com:businessweek:bx:article:1389348408215108377-ca48665128cfc83020ee340d363027da 2012-04-23T09:03:14.562-04:00

http://experiencematters.wordpress.com/2012/04/23/cx-mistake-3-design-deficiency/ Bruce Temkin btemkin340 3 3 0 0 urn:com:businessweek:bx:article:1351039625119688020-2ac3928a0a0f5f5f47774886d2f46a87 2011-11-14T21:40:28.179-05:00

As it happens, designing Future Interfaces For The Future used to be my line of work. I had the opportunity to design with real working prototypes, not green screens and After Effects, so there certainly are some interactions in the video which I'm a little skeptical of, given that I've actually tried them and the animators presumably haven't. But that's not my problem with the video.

As it happens, designing Future Interfaces For The Future used to be my line of work. I had the opportunity to design with real working prototypes, not green screens and After Effects, so there certainly are some interactions in the video which I'm a little skeptical of, given that I've actually tried them and the animators presumably haven't. But that's not my problem with the video. http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesign/ Itamar Medeiros imedeiros325 20 19 1 0 urn:com:businessweek:bx:article:15792037160693739181-c9068de6fdf8dc93f8b4f418edce75bc 2012-09-06T16:45:00.381-04:00

At last an innovation that can improve the lot of the long-suffering British Consumer. No more waiting to be served. Customers at the new Thirsty Bear pub use tablets and self-serve beer to help themselves.

At last an innovation that can improve the lot of the long-suffering British Consumer. No more waiting to be served. Customers at the new Thirsty Bear pub use tablets and self-serve beer to help themselves. http://www.innovationexcellence.com/blog/2012/08/31/self-service-beer-in-a-london-pub/ Dru Sturgess dsturgess259 26 26 0 0 urn:com:businessweek:bx:article:9559439757356273749-597a7625e14a01d17590cdba0ec99ef8 2012-01-18T21:52:34.887-05:00

National Retail Federation Convention (NRF) — Intel has had a large booth at the National Retail Federation Convention that they have used to introduce interactive retailing concepts for the last couple of years. Intel has tweaked some of last years ideas and added a few new prototypes to the mix.

National Retail Federation Convention (NRF) — Intel has had a large booth at the National Retail Federation Convention that they have used to introduce interactive retailing concepts for the last couple of years. Intel has tweaked some of last years ideas and added a few new prototypes to the mix. http://digitalsignageuniverse.typepad.com/digital_signage_universe/2012/01/intel-shows-off-interactive-retail-concepts-at-national-retail-federation-2012-tradeshow.html Lionel Tepper ltepper437 13 13 0 0 urn:com:businessweek:bx:article:16787485016689191134-b95f03b5249ff58179024b2328470f99 2011-12-04T21:38:14.688-05:00

In his Designing for Emotion: Sex, Love, & Violence presentation at the Warm Gun Design Conference in San Francisco, CA Dave McClure walked through several ways to create emotion in people that can be applied to product design.

In his Designing for Emotion: Sex, Love, & Violence presentation at the Warm Gun Design Conference in San Francisco, CA Dave McClure walked through several ways to create emotion in people that can be applied to product design. http://www.lukew.com/ff/entry.asp?1453&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+FunctioningForm+%28LukeW+Ideation+%2B+Design%29&utm_content=Google+Reader Itamar Medeiros imedeiros325 10 9 1 0 urn:com:businessweek:bx:article:10205908026159032728-0a23d554019d7dd9152fe8fbadd5de57 2011-09-27T05:22:27.091-04:00

The process that led to the redesign of Google's all-important search results page.

The process that led to the redesign of Google's all-important search results page. http://www.businessweek.com/magazine/content/10_20/b4178000295757.htm Alan Li alyngdoh278 9 6 2 1 urn:com:businessweek:bx:article:16930482792017716643-2141001683c996a84d1644a478a95dcc 2012-07-29T17:16:25.687-04:00

Many of the exhibits in the Cisco House incorporate either touch-based or gesture-based user interface technologies. If you have used a current large-screen smartphone or a media tablet, then you will already be familiar with the basic concepts of interactive touch and gesture-oriented interfaces.

Many of the exhibits in the Cisco House incorporate either touch-based or gesture-based user interface technologies. If you have used a current large-screen smartphone or a media tablet, then you will already be familiar with the basic concepts of interactive touch and gesture-oriented interfaces. http://blogs.cisco.com/cle/how-touch-and-gesture-technologies-enhance-interactivity/ David Deans ddeans756 2 2 0 0 urn:com:businessweek:bx:article:1962791170465530082-0aaf57e7e30a6fd55874a341c39799d2 2011-11-21T02:06:47.836-05:00

We are often asked how and when Design Studio should be used in a startup or enterprise whose product team embraces agile. We hope this article answers some questions about how to effectively use Design Studio (as well as variations on it), and to avoid potential pitfalls so those practicing some flavor of agile UX will be better armed to solve difficult problems in their work.

We are often asked how and when Design Studio should be used in a startup or enterprise whose product team embraces agile. We hope this article answers some questions about how to effectively use Design Studio (as well as variations on it), and to avoid potential pitfalls so those practicing some flavor of agile UX will be better armed to solve difficult problems in their work. http://uxmag.com/articles/design-studio-and-agile-ux-process-and-pitfalls?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+UXM+%28UX+Magazine%29&utm_content=Google+Reader Itamar Medeiros imedeiros325 8 7 1 0 urn:com:businessweek:bx:article:8432208904911104013-28ce650f782a83aebb740fa02997cdea 2011-10-13T22:14:53.998-04:00

While most digital media companies are clueless on the UX concept, it’s supposed to give a smooth experience to users of online services. So, what went wrong with Facebook? Here are seven UX flaws that Facebook needs to fix:

While most digital media companies are clueless on the UX concept, it’s supposed to give a smooth experience to users of online services. So, what went wrong with Facebook? Here are seven UX flaws that Facebook needs to fix: http://www.ramanmedianetwork.com/seven-serious-ux-flaws-on-facebook/ Rakesh Raman rraman103 11 10 1 0 urn:com:businessweek:bx:article:11126621114090079654-3f352d256734cfe62e12bcc3c6a4ba8b 2012-01-10T08:19:21.393-05:00

Touch Revolution Adds Multi-Touch Monitor Projected Capacitive Multi-Touch Monitor Available in 2- and 10-Finger Models, January 10, 2012

Touch Revolution Adds Multi-Touch Monitor Projected Capacitive Multi-Touch Monitor Available in 2- and 10-Finger Models, January 10, 2012 http://www.screenmediadaily.com/news-touch-revolution-multi-touch-wide-screen-display-monitor-digital-signage-kiosks-0014001704.shtml Lionel Tepper ltepper437 6 6 0 0 urn:com:businessweek:bx:article:18153548296480866297-052e2788e43a0d944eb0101ab65194cf 2011-11-03T21:55:53.788-04:00

Some time ago, Susan Weinschenk wrote about the psychologist’s view of UX design, listing a number of facts about the human mind that can be directly applied to interface design. And I think that's an important point; although usability experts try to put the user in the center of every step of the design process, formalized principles and best practices usually only address technical aspects of the development of interfaces. That's the case with most of the principles used when evaluating interfaces in heuristic evaluations.

Some time ago, Susan Weinschenk wrote about the psychologist’s view of UX design, listing a number of facts about the human mind that can be directly applied to interface design. And I think that's an important point; although usability experts try to put the user in the center of every step of the design process, formalized principles and best practices usually only address technical aspects of the development of interfaces. That's the case with most of the principles used when evaluating interfaces in heuristic evaluations. http://uxmag.com/articles/psychological-usability-heuristics Itamar Medeiros imedeiros325 6 5 1 0 urn:com:businessweek:bx:article:13394908662007752774-431b49a2722bd642c8062b92aed485d4 2011-11-16T21:54:17.673-05:00

In the fields of user experience and service design, we use storyboards to illustrate our solutions, so clients can walk in the shoes of their customers, staff, or community and see our solutions as we see them. Storyboards are appealing at an aesthetic level, but are trickier to use in persuading clients who are more used to cold, hard numbers, charts, and tables. Offering more tangible measures of customer sentiment helps clients make connections between the experiences we depict and the sorts of technology, financial, and resource decisions that are necessary to make those experiences happen.

In the fields of user experience and service design, we use storyboards to illustrate our solutions, so clients can walk in the shoes of their customers, staff, or community and see our solutions as we see them. Storyboards are appealing at an aesthetic level, but are trickier to use in persuading clients who are more used to cold, hard numbers, charts, and tables. Offering more tangible measures of customer sentiment helps clients make connections between the experiences we depict and the sorts of technology, financial, and resource decisions that are necessary to make those experiences happen. http://www.uxmatters.com/mt/archives/2011/11/using-storyboards-and-sentiment-charts-to-quantify-customer-experience.php Itamar Medeiros imedeiros325 5 4 1 0