“ Many of those professionals who thought they would on the streets because of outsourcing are now the VPs or Directors of reputed organizations ! ” - Russell Metcalf

Russell Metcalf's advisory experience includes both boutique and Big-4 positions, most recently with PricewaterhouseCoopers (PwC) in the Shared Services and Outsourcing practice. BPOVoice interviewed him to know about his views and opinion on Dell’s...