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KNOWLEDGE PROCESS OUTSOURCING
Knowledge Process Outsourcing (KPO) is the outsourcing of high-end business functions carried out by skilled workers. KPO firms provide expertise in the processes they perform and often make low level business decisions. The global KPO sector is expected to grow to significantly with estimates ranging from $10 billion (ASSOCHAM) to $17 billion by 2010. India is expected to corner a lion’s share of the overall knowledge process outsourcing market.
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Is growth in KPO likely to exceed the growth of BPO? Evaluserve figures suggest KPO will grow by 20% this year, while...
Will the rise of Amazon, Google and cloud computing end outsourcing as we know it?
Puneet Chandra, Global Head and Vice President, Wipro, speaks to SSON candidly about the state of the Outsourcing...
According to media reports, the Indian Government has said that it is time for Indian IT firms to diversify their...
An overwhelming majority of executives (89 percent) believe that Latin America is an emerging market that will become...
Gartner it growth, meta-capitalism, cloud, offshore
A recent opinion piece in the Wall Street Journal by Barun S. Mitra is well worth reading as he noted that in India,...
A new survey of more than 4,000 entrepreneurs, business managers and aspiring entrepreneurs sheds light on why Chinese...
The impact of H-1B visa fee hike on Indian outsourcing industry
According to a new report by Forrester Research, second tier outsourcers located in India can offer specialized...
US multinationals have been sending not only IT but all types of works to China, India, etc
How can legal departments in Australia and New Zealand continue to outsource and spend double for legal process...
The outsourcing industry, one of India's flagship industries, responded vehemently to a U.S. law that is designed to...
LPO is not a new phenomenon, driven by the competition, temptation of lower cost and client’s preference to have...
The Harvard Business Review recently had a fascinating article entitled Stop Trying to Delight Your Customers which...
to the income gained by qualified enterprises from overseas units by providing them information technology, business...
its website, the ministry said the policy covers firms specializing in information technology outsourcing, business...
While traditional market research suppliers focus on the limitations of DIY tools and the dangers of unfettered data...
The recovery of the economy after the recent global recession has not only put the Indian IT industry on the path of...
Outsourcing has turned into a popular strategy used by businesses today. The reason: outsourcing offers an inexpensive...
Employees are increasingly quiting their jobs while firms outside of Silicon Valley grapple with new recruiting...
India's Knowledge Process Outsourcing (KPO) market is forecast to grow by 25-30 per cent annually till 2013, driven by...
Over the last 20 years or so, as global barriers fell and telecommunications and information infrastructure increased,...
Performance data reveals drastic variability between the cost savings at high-performing offshore contact centers...
Top Sources: Knowledge Process Outsourcing
- bpovoice.com
- The Hindu
- outsourceportfolio.com
- Economictimes
- MarketWatch
- Computerworld
- NDTV
- Reuters
- wns.com
- business-strategy-innovation.com
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