T-Mobile Workers' Struggle to Gain a Voice on the Job Resonates Across the Globe

T-Mobile, the telecom company that earlier this year closed seven call centers in the United States and shipped more than 3,300 jobs overseas, is running its remaining U.S. call center operations under what workers describe as a “climate of tyranny,” says Lothar Schroeder of German union ver.di, which represents workers at Deutsche Telekom, T-Mobile’s parent company. Schroeder spoke...