Everything I Need to Know About Twitter I Learned in J School

Ann Handley is the Editor in Chief of MarketingProfs and a writer. You can follow her on Twitter. Very often, when I’m engaging people on Twitter, I think of my undergrad journalism professor, a crusty but kindly man named Charlie Ball. “Class!” Charlie would bark at all of us, and our fingers would collectively pause over the keyboards of the electric typewriters that passed for a journalism lab...