Motorola’s Change Management Evolution

When you think of Six Sigma, you think of Motorola, where the methodology was first invented by engineer Bill Smith in 1986. As the inventor, Motorola has been engaged in Six Sigma longer than any other company, with over $18 billion dollars in verified savings since its inception. This month, I sat down with Jeff Summers, Director, Quality and Six Sigma Learning of Motorola University to discuss...