accountGet 4 reasons why customer retention is job one for any company or membership organization.
Join Business Exchange
to access the most
relevant content for you,
filtered by like-minded
business professionals.
Learn more
ONLINE COMMUNITY MANAGEMENT
Online community management discusses how companies are utilizing their online presence to engage their customers – often through forum and discussion boards on their sites. In doing so, the company or brand must manage this presence carefully. This topic covers the latest news and trends in online community management.
Online Community Management is part of Business Exchange, suggested by
Len Kendall.
This topic contains
346 news
and
146 blog
items.
Read updated news, blogs, and resources about Online Community Management. Find user-submitted articles and reactions on Online Community Management from
like-minded professionals.
News
Recent news on this topic.
At this point in the social media game, you understand how impactful Twitter is for your business. It is important to...
Projections for social media in 2012 reflect three core themes: privacy, performance insights, and value creation.
I’ve been catching up on some reading, and thinking about my own experiences working with customers who are trying to...
Innovation is key to social business but it's important to tap into internal and external experts.
Community managers often have to be all things to all people. They're required to have good technical skills, strong...
As any community manager knows, to fulfil the potential of social media for transforming your organisation into a...
This morning I attended a community get together for clients of Sift, the digital company that built the CMI website.
The role of community manager seems to be one with a never ending list of roles and responsibilities. Barely a week...
Learn how to improve customer marketing by providing more relevant information using your online customer community.
Gall's Law "A complex system that works is invariably found to have evolved from a simple system that worked.
Learn how to use the market research technique called Kano analysis to prioritize your online community features.
Find out how to align your online customer community with your CEO's priorities.
Based on 10 years of experience, learn what makes a leading B2B social business software package.
Raman Media Network (RMN) Company, a diversified content creation and management company, has announced that it is in...
Social media has been around in one form or another for a very long time. The advances in technology are astounding at...
By Ronni Marshak As we continue to do our web site audits on how well companies “manage our stuff,” Patty Seybold...
Whilst social media is still predominantly an external set of tools used for engaging with customers and other...
When you first started to use social media for your business, you weren’t sure how long it would take to achieve...
Find out the 10 qualities most important to a leading B2B social business platform.
I spoke a few weeks ago about the growing importance of community management skills in the general management toolkit.
Learn how to use online customer communities and live customer events to improve customer relationships.
It's something I've long suspected. After all, you only have to look at the profiles of some big names on Twitter, be...
Building an online community begins by discovering a common bond that is shared among a group of people.
Top Sources: Online Community Management
- info.socious.com
- business-strategy-innovation.com
- designdamage.com
- technicavita.org
- blog.leadernetworks.com
- Reuters
- blaisegv.com
- fastcompany.com
- community-roundtable.com
- computerworld.com
Post a Job
Jobs in this Topic
Digital Product Manager Capability Lead for Social and Community Consumer Digital Technology
Nike
|
Portland, OR
Posted: Feb 9
Supervisory Community Health Nurse, GS-0610-12
United States Department of Veterans Affairs
|
Clinton, OK
Posted: Feb 10