accounttop 10 this year. Continuing to impress shoppers with their stellar service, Amazon.com (#2), LL Bean (#3), Overstock.com (#4), Lands' End (#5), JC Penney (#6), Kohl's (#7), QVC (#8) and Nordstrom (#9) round out the remainder of the list. "In a time when...
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Reactions to Zappos.com Tops in Customer Service, According to NRF Foundation/American Express Survey
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