<![CDATA[Adam Metz]]> /profile/adam-metz/ametz002/rss20/ <![CDATA[List of Companies Providing Social CRM Offerings]]> http://www.web-strategist.com/blog/2009/12/08/list-of-companies-providing-social-crm/ http://www.web-strategist.com/blog/2009/12/08/list-of-companies-providing-social-crm/ Mon, 25 Jan 2010 16:42:43 EST <![CDATA[Panel on Managing Social Media in the Call Center: What Every Manager Should Know]]> http://www.customermanagementiq.com/sponsor_podcast.cfm?externalID=311&shownewswindow=1&mac=CMIQ_BusinessExchange_SMO_2010&SID=BusinessExchange&utm_campaign=BusinessExchange&utm_medium=SMO&utm_source=e-bim&utm_content=Jan21news http://www.customermanagementiq.com/sponsor_podcast.cfm?externalID=311&shownewswindow=1&mac=CMIQ_BusinessExchange_SMO_2010&SID=BusinessExchange&utm_campaign=BusinessExchange&utm_medium=SMO&utm_source=e-bim&utm_content=Jan21news Mon, 25 Jan 2010 16:42:38 EST <![CDATA[John Hamilton Bell]]> /profile/johnhamilton-bell/jbell464/ /profile/johnhamilton-bell/jbell464/ Fri, 16 Jan 2009 20:17:06 EST