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Dr. Natalie Petouhoff

11 contributions

49 followers

DR. NATALIE PETOUHOFF

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Senior Analyst: Customer Service & Social Media
Research, Greater Los Angeles Area

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Work Experience

Senior Analyst
Forrester Research
2008 - 2009

Education

UCLA
Ph. D. Engineering
U of Michigan
M.S. and B.S. Engineering

Recent Activity

Customer Service Saves Money with Social Media more

Added to Customer Service 897 days ago

Social Media Saves Customer Service Money! more

Added to Social Networking 897 days ago

Bradly Couch
Bradly Couch

Added to Dr. Natalie's network 897 days ago

Christopher Fahey
Christopher Fahey

Added to Dr. Natalie's network 897 days ago

ROI of Social Mediamore

“I agree... if a company wants to walk that the walk about customer-centricity then they need ongoing customer feedback!”

Shared a reaction in Social Networking 940 days ago

ROI of Social Media more

Added to Customer Relationship Management, Social Networking, Customer Service, Customer Experience 940 days ago

Scott Mitchell
Scott Mitchell

Added to Dr. Natalie's network 1082 days ago

Robert Hof
Robert Hof

Added to Dr. Natalie's network 1082 days ago

Robert Clough
Robert Clough

Added to Dr. Natalie's network 1082 days ago


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