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HARISH KOTADIA, PH.D.
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• Educational qualification includes Ph.D. in Marketing Management. Subject of doctoral research was Customer Satisfaction and it involved building a statistical model to predict satisfaction of clients with services of their ad agency
• Educational qualification also includes M.B.A. and B.B.A. with specialization in Marketing Management and Diploma in Computer Applications
• Ten years' experience as a hands-on CRM Program and Project Manager implementing CRM solutions for Fortune 500 clients in the US
• About five years' work experience as a Research Executive in Marketing Research and Consulting industry working for leading MR organizations
Work Experience
Infosys Ltd
9/2010 - Present
Social CRM and Analytics
7/2009 - 8/2010
Cognizant Technology Solutions
7/2002 - 6/2009
HCL Technologies
11/2000 - 6/2002
Covansys
5/2000 - 10/2000
Gallup
12/1998 - 4/2000
ACNielsen ORG Marg
9/1990 - 1/1992
GfK Mode
7/1990 - 8/1990
Education
Diploma in Computer Applications (D.C.A.)
Bachelor of Business Administration (B.B.A.)
Marketing Management
Master of Business Administration (M.B.A.)
Marketing Management
Doctor of Philosophy (Ph.D.)
Marketing Management
Recent Activity
Topics
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Harish saved 'Data Mining'Data Mining
- Customer Relationship Management
- Social CRM
- Enterprise 2.0
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Harish saved 'Business Analytics'Business Analytics
- Customer Service
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Harish saved 'Predictive Analytics'Predictive Analytics
- Customer Service Marketing
- Social Media Branding
- Strategic Marketing
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