<![CDATA[Heather Rast]]> /profile/heather-rast/hrast757/rss20/ <![CDATA[A customer decision framework: 4 C’s for brands in 2011]]> http://insightsandingenuity.com/4-cs-of-the-2011-customer/ http://insightsandingenuity.com/4-cs-of-the-2011-customer/ Mon, 03 Jan 2011 11:51:45 EST <![CDATA[Trust: Can’t Have A Customer Relationship Without It]]> http://insightsandingenuity.com/2009/12/22/trust-cant-have-a-customer-relationship-without-it/ http://insightsandingenuity.com/2009/12/22/trust-cant-have-a-customer-relationship-without-it/ Wed, 23 Dec 2009 12:33:37 EST <![CDATA[Mary Ann Johnson]]> /profile/maryann-johnson/mjohnson745/ /profile/maryann-johnson/mjohnson745/ Thu, 17 Dec 2009 21:36:55 EST