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JESSE KANCLERZ
www.jessekanclerz.com
Stop shouting. Start listening to your customers.
Faced with sensory overload from overexposure to a blithering hail of marketing messages, your customers are actively tuning out.
The advent of technologies like Tivo, Hulu, Sirius radio, customized web browsers, and RSS readers gives people the freedom to avoid advertising. Platforms like Facebook, You-Tube and Blogs have given them a voice. Your customer's are now empowered to call out bad marketing practices that formerly went unheard.
Unsavory marketers will decry the loss of control, whereas your true customer enthusiasts are smiling with delight. We grin, because we know that although the public has disengaged from mass media tactics, they still desire to hear messages relevant to their situations, and to have meaningful brand experiences.
In this budding century, success will be dependent on understanding that people are informed, saavy consumers, who want organizations' to engage in conversation and add value to their lives. The age of interruption and annoyance while far from dead, will never work with an audience who is no longer captive.
The question you should now be asking of your marketing is, am I engaging and building meaningful relationships with my customers?
Take a chance and listen. www.jessekanclerz.com
Work Experience
Premier Packaging
9/2008 - 7/2009
VP Supply Corp.
3/2007 - 9/2008
Education
null
account
Shared a reaction in Small Business Marketing 108 days ago