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<title><![CDATA[Kevin Stirtz]]></title>
<link>/profile/kevin-stirtz/kstirtz992/rss20/</link>
<description><![CDATA[The only sustainable way to increase customer loyalty is by serving your customers better.
I can help you improve customer service, no matter what type of organization you have.
Call (952-212-4681) or tweet (@kevinstirtz) me and let's chat. ]]></description>
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<title><![CDATA[Social Networking Useful In Customer Service Spats]]></title>
<link>http://wcbstv.com/technology/customer.service.twitter.2.1234028.html</link>
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<pubDate>Thu, 08 Oct 2009 10:54:33 EDT</pubDate>
<description><![CDATA[Social networking sites like MySpace, Facebook, and Twitter, are not just for teens anymore. For anyone who's ever felt like a number when it comes to a customer service issue, social network platforms are increasingly becoming a powerful way to...]]></description>
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<title><![CDATA[What can the Navy SEALs teach you about your customers?]]></title>
<link>http://www.mycustomer.com/blogs/nickwassenberg/eg-insight-news-and-notes/what-can-navy-seals-teach-you-about-your-customers</link>
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<pubDate>Thu, 08 Oct 2009 10:52:08 EDT</pubDate>
<description><![CDATA[In the September issue of Inc. Magazine, Alden Mills, founder of Perfect Fitness shares a part of his experience with Navy SEAL training:
“They’d say, ‘OK, it’s a four mile run.’ I’d run so hard, I’d throw up at the finish line. Then they’d say, ‘Now it’s a 10-mile run. Keep running.’”
Mills used his training experience as a lesson in...]]></description>
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<title><![CDATA[Do you know companies like this?]]></title>
<link>http://amazingserviceguy.com/2110/customer-service-training/customer-reduction/</link>
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<pubDate>Thu, 08 Oct 2009 09:52:36 EDT</pubDate>
<description><![CDATA[Customer service comic strip lampooning companies that intentionally ignore their customers.]]></description>
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