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Robin Bertelsen

13 contributions

20 followers

ROBIN BERTELSEN

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Director of Operations
Online Media, San Francisco Bay Area

Over nine years experience building, growing and sustaining online communities. Experience in all areas vital to a successful community space: blogging, social media, moderation, customer service, sales, marketing, event planning, editorial, writing, project management and leadership.

Thrive in both independent and collaborative work environments. Customer-focus driven leader able to successfully orchestrate complex relationships and work environments, fueling greater customer loyalty and reducing churn. Unique blend of corporate discipline with small business entrepreneurship.

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Work Experience

Social Media Consultant
Self Employed
3/2009 - Present
Director of Operations
The Piacente Group
12/2005 - Present
Director of Community
ChefsBest
2/2009 - 9/2009
Account Executive
PRCO, INC
7/2004 - 12/2008
Senior Manager, Community Strategy & Integration / Member Services
AOL
8/2002 - 7/2004
Senior Manager / Community Operations
AOL
12/1999 - 8/2002
Various - Member Services / Operations Security
AOL
10/1995 - 12/1999
Marketing Assistant
M W R, Barber's Point, Hawaii
6/1992 - 3/1995
Sales
P*I*E Nationwide, Inc
3/1989 - 5/1990

Education

San Francisco State University, 1988
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Lowell High School, San Francisco, 1984
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Recent Activity

Why You Should Have a Social Media Calendarmore

“Excellent advise... I put all my clients on an editorial calendar. It's always good to have a plan.”

Shared a reaction in Social Media Marketing 1245 days ago

Will China Lead the Way for Sustainable Cotton Production? more

Added to Textile Industry with a reaction 1245 days ago

AOL Plans to Cut One-Third of Employees, About 2,300more

“Amazing to see the slow death of an organization that was once at the forefront of the Internet.”

Shared a reaction in Social Networking 1280 days ago

Dominic Jones
Dominic Jones

Added to Robin's network 1306 days ago

Investor Relations

Saved a topic 1306 days ago

Ron Casalotti
Ron Casalotti

Added to Robin's network 1355 days ago

Indian farmers sell wives to pay debts - ABC News (Australian... more

Added to Global Water Resources, Global Climate Change 1355 days ago

Global Climate Change

Saved a topic 1355 days ago

You Want Results? | The Relationship Economy......more

“This is the best social media ROI preso I've seen thus far. Very helpful.”

Shared a reaction in Social Media Marketing 1355 days ago

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