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ROBIN YONG
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Extensive experience in operation management, project management, service on-boarding, managing support and
troubleshooting various UNIX systems and related platform infrastructure.
Worked locally in Malaysia and Singapore in different line of industry covering both end users and vendor sector.
Expertise in:
• System support, planning, deployment, management, capacity planning and troubleshooting of UNIX &
Windows.
• SAP ERP deployment.
• IT policy planning and implementation based on ITIL best practice.
• Project Management.
• Vendor Management.
• Sourcing Coordination.
• SLA process monitoring & execution.
• Business Process monitoring & execution.
Work Experience
GlaxoSmithKline
6/2009 - Present
T-Systems Sdn Bhd
7/2008 - 6/2009
Shell IT International
7/2006 - 7/2008
Bursa Malaysia
2005 - 2006
CSA (M) Berhad
2003 - 2005
Penril Datability (SEA) Sdn Bhd
2001 - 2003
Education
Bachelor, 2nd Upper Class
Computer Science
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