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<title><![CDATA[Ventana Research]]></title>
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<title><![CDATA[Informatica Brings Business and IT Together for Your Data in Version 9]]></title>
<link>http://www.ventanaresearch.com/blog/commentblog.aspx?id=3382</link>
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<pubDate>Wed, 11 Nov 2009 21:00:13 EST</pubDate>
<description><![CDATA[In today’s long awaited launch of version 9 (http://www.informatica.com/news_events/press_releases/Pages/11102009-informatica9-launch.aspx) , Informatica has advanced their data integration technology platform in a range of major data driven capabilities (http://www.informatica.com/news_events/press_releases/Pages/11102009-informatica9-technology.aspx) intended to ease the burden in working across business and IT to make data more readily available through data services for immediately processing data in real time across the enterprise. Informatica has also fully integrated their data quality technology into the platform for use across business and IT along with being part of their new SOA based data services for virtualizing access to data.
Read more at http://www.ventanaresearch.com/blog/commentblog.aspx?id=3382]]></description>
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<title><![CDATA[How unified communications can improve the contact centre]]></title>
<link>http://www.callcentrehelper.com/how-unified-communication-can-improve-the-contact-centre-6992.htm</link>
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<pubDate>Wed, 11 Nov 2009 20:55:58 EST</pubDate>
<description><![CDATA[Unified communications (UC) is currently one of the most hyped subjects in the contact centre space, and if you believe some of the articles written about it you would think it is about to revolutionise the whole way centres work. We asked our panel about how unified communications can improve the contact centre. Sadly I don’t think that all of the hype is quite true.]]></description>
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<title><![CDATA[Kronos Guides Workforce Software Across Generations ]]></title>
<link>http://www.ventanaresearch.com/blog/commentblog.aspx?id=3380</link>
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<pubDate>Wed, 11 Nov 2009 20:44:08 EST</pubDate>
<description><![CDATA[At the Kronos (www.kronos.com) user conference, KronosWorks (http://www.kronos.com/kronosworks/index.htm) in Las Vegas the next generation of workforce management was revealed (http://www.kronos.com/pr/Kronos-Announces-the-Next-Generation-of-Workforce-Management.aspx) formally to its customers by CEO Aron Ain that will dramatically improve the usability of Kronos in new releases next year. I got an early preview of this technology recently at HR Technology conference where I indicated this is one of the exciting advancements in workforce related software (See: “HR Tech Brings New Products but HR Budgets May Limit Potential“)(http://www.ventanaresearch.com/blog/commentblog.aspx?id=3318). Kronos is a leading provider for hourly labor-based workforce management set of applications from time and attendance, scheduling, absence management, hiring and labor analytics who recently closed their fiscal year (http://www.kronos.com/pr/Kronos-Closes-Fiscal-2009-with-a-Surge-of-Orders.aspx) finding themselves with new business as the vendor market for dedicated software companies in this market to be very small.
Read more at http://www.ventanaresearch.com/blog/commentblog.aspx?id=3380]]></description>
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