5 Tips for Constructively Managing Customer Feedback Online - Restaurant Recruiter Blog

Yelp and other sites like it are quickly becoming the most important source of customer feedback and word-of-mouth advertising. Positive reviews are always great to receive, but negative reviews can be more helpful for the growth of your restaurant as a whole. Here are a few ways to deal with negative feedback tactfully, along with a couple of pointers for understanding how you can transform both...